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Search - Total Quality Management: A Cross Functional Perspective

Total Quality Management: A Cross Functional Perspective
Total Quality Management A Cross Functional Perspective
Author: Ashok Rao, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii, Phyllis Fineman Schlesinger
The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and...  more »
ISBN-13: 9780471108047
ISBN-10: 0471108049
Publication Date: 2/2/1996
Pages: 656
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Publisher: Wiley
Book Type: Hardcover
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