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Total Quality Management
Total Quality Management
Author: G. Kanji
In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excel...  more »
ISBN-13: 9780412643804
ISBN-10: 0412643804
Publication Date: 3/31/1995
Pages: 640
Edition: 1
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Publisher: Springer
Book Type: Hardcover
Members Wishing: 0
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