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Total Quality Management (2nd Edition)
Total Quality Management - 2nd Edition
Author: Dale Besterfield, Carol Besterfield-Michna, Glen Besterfield
KEY BENEFIT:A solid reference guide for quality professionals, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. KEY TOPICS:Covers the ...  more »
ISBN-13: 9780136394037
ISBN-10: 0136394035
Publication Date: 11/13/1998
Pages: 533
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Publisher: Prentice Hall
Book Type: Hardcover
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