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Topic: Trouble with Help?

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Subject: Trouble with Help?
Date Posted: 8/4/2011 2:56 PM ET
Member Since: 3/8/2009
Posts: 6,035
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Is anybody else having trouble with the Help screens?  I can put in a search term, and then it gives the list of possible topics. When I click on one of the topics, the grey letters come up but the yellow (or is it blue?) background doesn't come up, so the grey text is all mixed up with the text from the list of topics and you can't read any of it.  Maybe it's just my computer having a java issue.

The two pages I am trying to see are titled "Book Lists" and "Tips for Creating a Book List".  If it's just a problem with my computer and somebody else can see the text, would you do me a favor and copy/paste the text here?  Thanks so much!

Date Posted: 8/4/2011 3:02 PM ET
Member Since: 5/15/2005
Posts: 1,328
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Similar problem. For me it looks one screen was overlaid another.

Date Posted: 8/4/2011 3:06 PM ET
Member Since: 3/8/2009
Posts: 6,035
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Thanks for checking.  I'll send in feedback in case the team does not already know.

Date Posted: 8/4/2011 3:45 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Same here -- thanks for sending that in to Feedback, Christa.

 

Date Posted: 8/4/2011 6:44 PM ET
Member Since: 7/7/2007
Posts: 4,815
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It is working again for me -- is it just me?

Date Posted: 8/4/2011 7:00 PM ET
Member Since: 10/30/2009
Posts: 962
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Fine on my end now.

Date Posted: 8/4/2011 10:52 PM ET
Member Since: 3/8/2009
Posts: 6,035
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Yep, I got a note back that they fixed it, and it does appear to be fixed for me as well.