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Topic: Trouble Loading New Avi

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Subject: Trouble Loading New Avi
Date Posted: 3/2/2010 6:25 PM ET
Member Since: 1/28/2009
Posts: 15,082
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I was going to change out my avi today so I went to my profile settings, deleted my old one, browsed for the one that I wanted but can't get any to load now.  The ones I am trying to use are the correct file type and under the size limits.  I can't even put back the one that I was using.

Does anyone have any suggestions?  Thanks.

Date Posted: 3/2/2010 7:50 PM ET
Member Since: 12/28/2006
Posts: 14,171
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What I know about posting pics could be written on the head of a pin, with lots of room to spare.  But I have better results posting pics into discussion boxes from online sources, and posting avi pics from my computer memory.  IIRC, it was trixy when I used IE but no problems from FF.

ETA - If memory serves, there are some site directions around here somewhere.



Last Edited on: 3/2/10 7:51 PM ET - Total times edited: 1
Date Posted: 3/2/2010 9:36 PM ET
Member Since: 1/12/2009
Posts: 4,412
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Cynthia, there's a thread about people having trouble with uploading avatars today, so it isn't just you!  Let me see if I can find the thread...here it is:

http://www.paperbackswap.com/forum/topic.php?t=197715

Date Posted: 3/2/2010 10:31 PM ET
Member Since: 1/28/2009
Posts: 15,082
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Thanks Leslie.  I'll check it out.

Date Posted: 3/3/2010 2:39 AM ET
Member Since: 11/14/2005
Posts: 6,421
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I've received a couple of Live Help questions other than those posting in the CMT topic, so there are several people with a problem. I believe that PBS has been notified of the problem.

Date Posted: 3/4/2010 11:54 AM ET
Member Since: 11/14/2005
Posts: 6,421
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PBS sent me a notice that this problem has been fixed. If you have not tried to upload your avatar today, try now and you should find it will work.