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Topic: Truth or Consequences

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Subject: Truth or Consequences
Date Posted: 9/28/2010 8:54 PM ET
Member Since: 12/10/2009
Posts: 2,640
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I am beginning to think after some experiences that not all books are in the mail when a member posts that it is. Especially when it  arrives first class mail , posted after the mail date. And after reading these forum posts. When do  you push the button- "in the mail" ?

Date Posted: 9/28/2010 9:11 PM ET
Member Since: 8/10/2009
Posts: 20,210
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I used to mark them right after I dropped them off at the PO.

About a year ago, we were going a away on vacation and I had to swing by my sisters before we left town. So I grab all my stuff (including to books to be mailed) and walk out the door thinking "I'll just mark them mailed when I stop by DS house". Well I drop the books off at the PO and go to her house. Well things are crazy there and I left without checking the books mailed. We go on vacation for a week with no access to a computer. We get back in town and I get all my messages from PBS. I was so upset. I lost the credits because all the books timed out.

Now I mark them as I'm leaving for the PO.

Last Edited on: 9/28/10 9:19 PM ET - Total times edited: 1
Date Posted: 9/28/2010 9:15 PM ET
Member Since: 9/27/2010
Posts: 8
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This will be my first time, but I wont mark them until I return home from the post office, just in case.

Date Posted: 9/28/2010 9:16 PM ET
Member Since: 2/26/2009
Posts: 38,541
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Usually not until I have physically mailed them.  But one in a while, when I know I won't be near a computer, right before I leave for the post office.

Date Posted: 9/28/2010 10:19 PM ET
Member Since: 4/25/2007
Posts: 11,775
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Remember that people tend to seek out the PBS forums with their problems.  You don't see a bunch of posts about all the perfectly fine transactions on PBS.  Really, only a small fraction of the PBS membership even uses the forums.

I mark my stuff mailed before I leave for work in the morning.  The book is wrapped and ready to go and will be going out the door with me and dropped in the blue box before I come back home.  I've never not mailed something the same day I've marked it mailed.

Date Posted: 9/28/2010 10:21 PM ET
Member Since: 8/15/2007
Posts: 3,044
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I used to be strictly not until they are actually in the mail, but now I do it before usually. It really depends whether I'm on the computer before I leave or not.

The last time I marked them mailed several hours before I mailed them because that morning I got the PBS emails saying, "Mark them mailed!"

Date Posted: 9/28/2010 11:04 PM ET
Member Since: 12/21/2009
Posts: 579
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I often use the 24 post machine, and I would mark my stuff mailed when I headed to the PO, just in case I didn't come home right away. But then one time... one time... lol, the post machine was broke... for 3 days! I ended up having to go to the other busy post office near work during my (short) lunch break and deal with the counter people. NOW... I mark when they are in the blue box. :-)

Date Posted: 9/29/2010 2:25 AM ET
Member Since: 2/5/2007
Posts: 30,805
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I mark mine mailed when they are actually mailed.  As soon as I get home from the post office usually.

Date Posted: 9/29/2010 5:04 AM ET
Member Since: 6/26/2006
Posts: 2,585
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I mark mine mailed as I leave the house in the morning, on my way to work. There's a blue box on my corner,and I drop the books off on my way.
Date Posted: 9/29/2010 7:18 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I used to also only do it until I actually mailed them out.  Then I lost power for 4 days because of a storm.  I didn't have any time out but I just barely got to the local library in time to mark them mailed-I had 5 that would have timed out that night if the library had been closed.   So now if the weather is really bad or I know I won't be coming home soon after mailing-I mark before hand.

Date Posted: 9/29/2010 7:18 AM ET
Member Since: 6/23/2010
Posts: 148
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I mark my package mailed after actually mailing it. We use any one of four post offices so I also started PMing the receiver before I hit the mailed button. I tell the receiver "your book was mailed today from _______post office, hope it arrives soon".  In case a problem arises, this helps me keep track of where/when the book was actually mailed. 

I know for a fact several books I received were mailed weeks after the sent button was clicked. .  .unless post marks lie.

Last Edited on: 9/29/10 7:20 AM ET - Total times edited: 1
Date Posted: 9/29/2010 7:20 AM ET
Member Since: 9/8/2009
Posts: 631
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Never until they're actually mailed.  Too much can go wrong (PO closed, slid under the car seat, dropped in puddle, kidnapped by aliens).  Plus the fact that I'm a huge on honesty -- if it ain't mailed, don't mark it as such.  I'd rather forget to mark it mailed for 24 hours and have the recipient pleasantly surprised when it shows up early instead of marking it mailed when it hasn't been and risk something happening to it. 

Date Posted: 9/29/2010 7:31 AM ET
Member Since: 4/7/2008
Posts: 15,690
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I mail my books from work so I mark them mailed after I put them in the USPS outbox (the mailman comes pick up our mail every day in the afternoon.) As I use electronic postage, I always make sure I mail them the same day I print the wrapper and I never print the wrapper until I have already the book packaged. 

Date Posted: 9/29/2010 8:26 AM ET
Member Since: 1/17/2009
Posts: 10,406
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The PBS rules allow 48 hours to get the book in the mail after it is marked Mailed. Just as an FYI.

I always mark mailed as I wrap the books (the night before I actually mail them)  because I ran into an issue early on where PBS was down for most of a day and I was not able to log into the site (and it was the last day to mark the books I had mailed earlier). Since that was a close call, I decided to always do it as I wrap the books up, and that way at least I know that I will have web site access.

Anyway, another interesting thing to think about .... if you mark a book mailed first, but then something happens and the book does not actually get mailed .... PBS automatically resolves this for everyone involved without anyone needing to do anything extra. (book gets marked lost in the mail and requestor gets credit back, all automatic.) Nobody loses out, except a little time.

The opposite situation, where people actually mail the books out but then don't mark it mailed for some reason .... results in a big PITA for the sender for sure (who will probably not get any credits), and maybe the requestor (if they end up with 2 copies of the book).

Date Posted: 9/29/2010 8:49 AM ET
Member Since: 2/6/2009
Posts: 1,411
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I generally don't mark it 'mailed' until it's physically in the mail. But, I always mail out of my college's mailroom which closes promptly at 5PM everyday. Sometimes it comes down to choosing to a mail a book out on time or getting dinner. If it's going to time out over the weekend but I can't get to the mailroom in that small window of opportunity, I'll mark it 'mailed' and then mail it when the mailroom opens again. So my books never get out more than two days later than I promise. Anything more than that is just down right rude but I do understand about things coming up (since nobody has a busier life than a full time college student) so I would forgive a book mailed two days after it was marked as such.

Date Posted: 9/29/2010 8:52 AM ET
Member Since: 7/12/2010
Posts: 4,177
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Right after I mail it at the PO.


Date Posted: 9/29/2010 9:13 AM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 1:41 PM ET - Total times edited: 1
Date Posted: 9/29/2010 11:12 AM ET
Member Since: 12/10/2009
Posts: 2,640
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Thanks for the laugh BookwormKath , I really enjoyed your answer and all the others too. It helps to see things from both ends.So I am willing to think for one more week anyway; that the sender of my book was kidnapped by aliens.

zeke68 -
Date Posted: 9/29/2010 12:24 PM ET
Member Since: 10/30/2008
Posts: 2,810
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Just before I get off my lazy butt and walk them to the bluebox on the corner.

Date Posted: 9/29/2010 2:03 PM ET
Member Since: 1/24/2008
Posts: 7,488
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Usually after I mail them. I occasionally will mark them mailed before I have put them in the mailbox if I know I will not have access or be on the computer anymore that day.

Date Posted: 9/29/2010 2:53 PM ET
Member Since: 10/22/2009
Posts: 1,452
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I mark them after I've dropped them in the blue box outside my work.  I use PBS postage wrap the books and take them with me to work the next day.  As soon as they're in the blue box I log on to my work computer and mark them mailed.  They usually get marked mailed five or ten minutes after being dropped in the blue box.

Date Posted: 9/29/2010 4:50 PM ET
Member Since: 1/30/2009
Posts: 5,696
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The PBS rules allow 48 hours to get the book in the mail after it is marked Mailed. Just as an FYI.


I usually mark them mailed at some point after I've packaged and labeled the book(s) and mailing seems reasonably  imminent.  I've never had a problem.

Subject: When marked mailed
Date Posted: 9/29/2010 6:30 PM ET
Member Since: 11/18/2005
Posts: 5,456
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Sometimes I will mark them mailed at night, before I log off the computer. I swing by the PO on my way to work. Sometimes I will mail in the morning and mark as mailed when I get home from work.  depends on the day of the week and what is going on for me that day.

Date Posted: 9/29/2010 6:49 PM ET
Member Since: 2/14/2010
Posts: 44
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99% of the time I mark them mailed after I have mailed them.  The other 1% I mark them when I know I am headed to the post office or blue box in the next hour or so.

I mail my books out asap,  I haven't come accross the issue of timing out yet.  My new office is right accross the street from a post office. It makes things easy!

Date Posted: 9/29/2010 6:50 PM ET
Member Since: 8/10/2005
Posts: 4,603
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I mark mailed as I am leaving for work in the morning--I then drop in the blue box in front of my work 10-15 minutes later.