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Topic: It's my turn now...

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Subject: It's my turn now...
Date Posted: 1/10/2008 7:01 PM ET
Member Since: 10/14/2007
Posts: 134
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Just just got my first "received book with a problem" letter.Actually it's for two books...that I sent at the same time.She wants her credits back saying they were excessively worn when I know for fact they weren't or wouldn't have posted them.I'm thinking I should just give her  the credits because I bet a dollar to doughnuts she won't be willing to send me a photo of the "damage".What are my options? I am too angry right now to write her.

 

Robin

Date Posted: 1/10/2008 7:13 PM ET
Member Since: 12/19/2007
Posts: 2,408
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Hmm...I wonder if this problem was posted by the other party. I'm too new here to have a suggestion but I hope the situation is resolved.
Date Posted: 1/10/2008 7:16 PM ET
Member Since: 10/14/2007
Posts: 134
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I hope so too....sigh.

Date Posted: 1/10/2008 7:21 PM ET
Member Since: 12/19/2007
Posts: 2,408
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Not that this will help the situation any but...I love your avatar. My DH split a gut when I showed it to him. :)
Date Posted: 1/10/2008 7:58 PM ET
Member Since: 10/1/2007
Posts: 230
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Yes, it sounds like you're the other half of the swap I was just reading about in another post.  I believe one of the respondents to the other party's questions suggested she ask for one of the two credits back.  I guess if I were in your position I would offer one of the two credits back, just to be nice and as a gesture of good faith (and perhaps get some good swapping karma too!)   There is a lot of grey area when it comes to assessing book condition.  Of course, if you feel strongly that the books were in good condition, then you aren't obligated to return the credit(s).  If this is the only "received with a problem" on your record, it shouldn't be a big deal.

Date Posted: 1/10/2008 8:06 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I agree: I think the recipient has posted asking what to do about this: see "received 2 unpostable books".  I also agree with the advice that maybe you give 1 credit back. 

Date Posted: 1/10/2008 8:10 PM ET
Member Since: 3/1/2007
Posts: 1,883
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Here is a link to the other thread the recipient has posted. http://www.paperbackswap.com/forum/topic.php?t=100077

Returning one of the credits if nothing else can be worked out might be the simplest solution. Hope you both can come to an agreement.

Tammy

Date Posted: 1/10/2008 8:25 PM ET
Member Since: 10/14/2007
Posts: 134
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I gave both credits back right away,that doesn't bother me all that much.People's perceptions vary and I realize that there is not much I can do.Does it upset me?Yes. But it's because I am very careful about what I post.I guess being a newbie can have it's drawbacks.Yu live and learn,I'll be punchy for a while but things always work out in  the end.

Date Posted: 1/10/2008 10:27 PM ET
Member Since: 8/25/2007
Posts: 13,134
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That sucks, Robin.  Having gotten a few books from you, I can vouch that they were in excellent condition.  I have received a lot of books that are quite worn, but hell, most are USED books (as well as being older ones) so WTH?  As long as they are still readable and not falling apart, I'm okay with it.   I've gotten some in deals that really should not have been postable, but as they were freebies (though still on the bookshelf), I didn't PM the sender.  I did make a note however and will twice about ordering from those people again. 

 

Date Posted: 1/10/2008 11:16 PM ET
Member Since: 5/29/2007
Posts: 13,347
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I haven't been to the other thread, so I have no comment at this time on the condition of the books, or possible solutions, but I just want to point out that, while you could ask for a pic, the other person is under no obligation to do so.

Date Posted: 1/11/2008 12:46 AM ET
Member Since: 9/18/2007
Posts: 2,587
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Before I send a book out I take pictures of it from all sides, next to the wrapper with the persons name on it.  That way I can prove what condition its in when I send it. Apparently peoples idea of "gently worn" varies greatly and there are a grey areas in the guidelines.

Date Posted: 1/11/2008 12:50 AM ET
Member Since: 8/15/2005
Posts: 4,469
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You could say no, they weren't and ignore her. 

Date Posted: 1/11/2008 10:44 PM ET
Member Since: 5/29/2007
Posts: 13,347
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Brilliant, Heather!