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Topic: Unfortunately this book is not available in our system

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Subject: Unfortunately this book is not available in our system
Date Posted: 2/11/2008 10:55 PM ET
Member Since: 10/26/2005
Posts: 438
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This is a new thing I've seen pop up just recently.  I go to order a book and this phrase pops up in a little green box.  What is that about?  Why does they system have an Order This Book prompt if there is no book to be ordered?

Date Posted: 2/11/2008 11:40 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Hmm. It could be that someone keeps beating you to the last copy.  Did you try logging out and reordering the book?  If it has a Order This Book prompt it's supposed to be available. 

Date Posted: 2/12/2008 12:37 AM ET
Member Since: 8/26/2006
Posts: 9,325
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Can you jot down a few of the ISBN's that are doing this?  Then one of us can check it out too.

Date Posted: 2/19/2008 8:07 PM ET
Member Since: 7/25/2006
Posts: 7,599
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I just tried to order a book (Devil in the White City) and got this message.  When I first searched, it came up, and I thought it said none available.  When I searched again in order to wish/reminder list it, it gave me the option to order this book.  I did so, and got the pop up stating that I would receive an email shortly acknowleding my request.   So did I order it or not?

The following is the pub info:

ISBN-13: 9780375725609
ISBN-10: 0375725601
Publisher: Vintage
Publication Date: 2/10/2004
Pages: 447
Book Type: Paperback



Last Edited on: 2/19/08 8:21 PM ET - Total times edited: 1
Date Posted: 2/19/2008 8:58 PM ET
Member Since: 11/21/2007
Posts: 530
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I get that if I place an order and then hit the back button so I can go PM the member I ordered from since I had just ordered it, it's now no longer showing on his/her bookshelf.  Any chance that may have happened?

Date Posted: 2/14/2009 11:13 PM ET
Member Since: 12/28/2008
Posts: 66
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I'm getting something similar. I ran a search, found the book I wanted, and clicked on the "Order This Book" button, which forwards me to a notification that the book is no longer available in the system.

The first time, I figured somebody just beat me to it. But it's still there as available when I run another search, with the same results. Tried several times. Logged out and back in, cleared my browser cache, etc. Problem is not on my side.

ISBN is 183066

Database glitches today ?



Last Edited on: 2/14/09 11:24 PM ET - Total times edited: 1
Date Posted: 2/14/2009 11:29 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Brian - that short ISBN does not have an order button for me, only the Post button.

Terry - I see 17 copies available for that book so you probably have an order.



Last Edited on: 2/14/09 11:32 PM ET - Total times edited: 1
Date Posted: 2/15/2009 12:07 AM ET
Member Since: 12/28/2008
Posts: 66
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Some kind of bug. I can still see it here - using an entirely different computer.

Interestingly, It only comes up as available if I find it using an author& book type search, but not if I get there by ISBN.

Date Posted: 2/15/2009 12:35 AM ET
Member Since: 10/23/2005
Posts: 7,719
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Brian the short ISBN is a book someone has posted without an ISBN. Either the book doesnt have one or the information in the data base doesnt match exactly the book they are posting.  If that member has placed their account on Vacation Hold, the book may very well be posted, but since it is a one-time use ISBN, given for just that particular book, for that particular number, it will not be available to order until they take their account off hold. So searching by title and author will be your best bet to find your book.