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Topic: Unread PM

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Subject: Unread PM
Date Posted: 12/30/2007 10:10 PM ET
Member Since: 6/9/2007
Posts: 516
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I have a PM from someone that instead of it having subject line verbage to click on with the usual UNREAD in Red Font beside it, simply has UNREAD in Red Font.  I can't click on it and don't know if it is a glitch in the system. The person did PM me about 15 min. before with a readable PM and subject line showing.

So know it always has a Personal Message (1) in my dropdown menu.  Any suggestions welcome. I've asked two guides and they don't know either.

DebbieinMaine

Date Posted: 12/30/2007 11:50 PM ET
Member Since: 1/4/2006
Posts: 1,464
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Did you hit refresh (your browser)j?  Or log out of PBS and log back in. Other than that, I don't know.

Date Posted: 12/31/2007 4:09 AM ET
Member Since: 8/26/2006
Posts: 9,336
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Karen's suggestion is good.  If that doesn't work, close your browser completely & reopen it, or take a look with a different browser.  Try clearing your cache, too.

And if nothing works, you could click on the name in the earlier PM and PM them back, explaining that you can't read the second PM they sent.

Subject: Thanks
Date Posted: 12/31/2007 7:29 AM ET
Member Since: 6/9/2007
Posts: 516
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Yes, I've done the refresh, logged on and off and F5, I may try a different browser. I usually keep the cache pretty cleared out.  I will contact the person too. Maybe they just hit to send me a message and didn't write a subject line nor a message and their computer closed down or something that made it send a nonexistant message. Just a guess.

Thanks for your suggestions.

Debbie