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Using Counselling Skills on the Telephone and in Computer-mediated Communication
Using Counselling Skills on the Telephone and in Computermediated Communication
Author: Pete Sanders
This popular book was the first UK published book on the use of counselling skills on the telephone and telephone counselling, written by an author well-known for his direct and accessible style. The second edition looked at research into counselling on the telephone, presented the story of a real-life agency and considered the impact of technol...  more »
ISBN-13: 9781898059752
ISBN-10: 1898059756
Publication Date: 12/10/2007
Pages: 170
Edition: 3rd
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Publisher: PCCS Books
Book Type: Paperback
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