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Topic: Valid ISBN but, system says not in database

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Subject: Valid ISBN but, system says not in database
Date Posted: 6/4/2008 7:46 PM ET
Member Since: 7/31/2007
Posts: 2,689
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Ok, I have two books and I'm wanting at the moment to just post them to my TBR pile so I can keep up with what I have but, when I go to post them it says "sorry, this is a valid ISBN but, is not in our database"... what do I need to do to fix this or who do I need to contact...will list the info on both below in case someone that fixes this stuff sees this question...thanks

"The Oak Leaves" by Maureen Lang, hardback,  ISBN 978-0-7394-8410-4 (book crossing book club edition)

"Remembered" by Tamera Alexander, hardback, ISBN 978-0-7394-8797-6 (book crossing book club edition)

 



Last Edited on: 6/4/08 10:41 PM ET - Total times edited: 1
Cathy A. (Cathy) - ,
Date Posted: 6/4/2008 8:46 PM ET
Member Since: 12/27/2005
Posts: 4,110
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First try searching by ISBN on the Advanced Search screen. This makes PBS go out and look for the info. If it finds it, then it will add it to the database.

If that doesn't work, the only way to get info added to the DB is to post the books to your bookshelf. You'll have to delete them again before somebody can request them.

 

Date Posted: 6/4/2008 10:18 PM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/2/15 11:51 AM ET - Total times edited: 1
Date Posted: 6/4/2008 10:25 PM ET
Member Since: 8/16/2007
Posts: 15,183
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The Lang book should work now, I can't get the Alexander book to go, the system wants the info entered and I don't know enough. You can do what Jeri says and enter all the book data into the system. Otherwise it should show up sooner or later.

May want to double check the ISBN on Remembered before entering, it doesn't even get a hit on Google search and everything gets a hit a google :) ( I removed one of the zeroes since it was 1 digit too long)



Last Edited on: 6/4/08 10:32 PM ET - Total times edited: 1
Date Posted: 6/4/2008 10:43 PM ET
Member Since: 7/31/2007
Posts: 2,689
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Well...they are in the database now...I uploaded all the information, including a description and a picture (guessing the picture takes a bit to show up)...I added them to my bookshelf (I already had it on hold) then looked them up once I got all the info in there and then added them to my TBR and then deleted them from my bookshelf...that is a ton of work to get them in there...

Melanie...the corrected ISBN is the one on the book but, I still couldn't get it to come up on google...

Date Posted: 6/5/2008 12:02 PM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/2/15 11:51 AM ET - Total times edited: 1
Date Posted: 6/5/2008 12:37 PM ET
Member Since: 10/6/2005
Posts: 10,667
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Book club editions aren't always in the database - I've had trouble with Crossings, Guideposts, and Book of the Month Club books before. Some BCEs don't even have ISBN numbers.

Date Posted: 6/5/2008 3:10 PM ET
Member Since: 7/31/2007
Posts: 2,689
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Jeri D.  If your book has an ISBN on it that is the one you have to use and if it doesn't have an ISBN on it you have to post it without an ISBN...you can't go and find one for it on another site...that is against PBS policy and if done repeatedly will get you blocked from PBS...

Pardon if I am reading your suggestion wrong...

Date Posted: 6/5/2008 8:12 PM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/2/15 11:50 AM ET - Total times edited: 2
Subject: ISBNs don't show up
Date Posted: 6/5/2008 8:43 PM ET
Member Since: 9/10/2007
Posts: 15
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I don't know if this is the same as what you are talking about, but the other day I wanted to post a couple of books and entered the ISBNs off the back of the book, before when I posted a book the space for the isbn would turn green once the ISBN was completely entered and the book info would show up.  But the last few books I've posted - the form didn't turn green and the book info didn't show up. So I did a search for the book - compared ISBN's to make sure they were the same and clicked on "Post this book".  Then the next day or two, I wanted to post another book - same thing happened- book info didn't appear, so this time I clicked on "Check" and the info showed up. So is this something new now?  If this doesn't make sense, sorry.

Brenda



Last Edited on: 6/5/08 8:43 PM ET - Total times edited: 1
Date Posted: 6/5/2008 9:49 PM ET
Member Since: 5/10/2007
Posts: 5,526
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Christy, just as an FYI you have to use the Upload Book Covers link at the bottom of each page for covers.  You cannot use that feature in the Edit Book Data when you pull up an ISBN.  If you do it that way it goes into cyberspace never to be seen from again!  :)

Date Posted: 6/5/2008 10:13 PM ET
Member Since: 7/31/2007
Posts: 2,689
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well, this time on both books I uploaded to cover photo when I did all the input for the book and it didn't get lost...

Date Posted: 6/5/2008 10:44 PM ET
Member Since: 11/14/2005
Posts: 6,421
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Christy, Leslie, That's because there is an 'exception' to the rule of the post a cover on the data input page losing images.

If you are making a correction, that link NEVER works.

If you are adding a book to the database, the link USUALLY works. Not always, but usually. And it just started doing that fairly recently.