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Topic: WL Book from Closed Account

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Subject: WL Book from Closed Account
Date Posted: 3/2/2011 6:26 PM ET
Member Since: 6/18/2008
Posts: 1,050
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I have a WL book pending from an account that is now suspended or closed. Shouldn't that automatically clear and put me back in line? Or do I have to wait for this request to time out?

Date Posted: 3/2/2011 7:07 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would contact PBS and ask them to cancel it for you so you don't have to wait.

Date Posted: 3/2/2011 9:00 PM ET
Member Since: 8/16/2007
Posts: 15,194
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It is most likely a temporary suspension and not a closed account. PBS won't usually close an account with pending transactions (a member can't close their account on their own, they have to ask the site to do it.) But PBS will often put a temporary suspension on an account if there is something that they want to talk to the member about. 

You can contact the Team, but it may be cleared up or timed out before they get back to you since the WL hold is only 48 hours.

Date Posted: 3/3/2011 10:47 AM ET
Member Since: 2/13/2007
Posts: 2,271
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I have had that happen with books I requested (requested one and then one day later requested another from the same member). I also had requested books from this member previously that had timed out with no response from member. I think what happened in my case is that the 1st book I requested timed out and it obviously tipped the member into a suspended account situation (I am assuming this because of my previous experience with this member not responding to requests) and then the 2nd requested book sat there although the account was suspended -- I was surprised that the system did not automatically kick it to the next person in the FIFO line. I saw what was happening and just cancelled my request and requested it again and it went to the next member in the FIFO line. Because you are in a WL situation, I would suggest just letting it time out -- as others have said, it is only a 48 hour wait time, but I would guess that your situation is similar to mine -- that the member did not respond to XX requests and their account was suspended.