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Topic: Waiting on member for requested book?

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Subject: Waiting on member for requested book?
Date Posted: 1/16/2009 4:16 PM ET
Member Since: 1/11/2009
Posts: 176
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I am new to PBS.  I requested a book and the status is that I am waiting on the member to respond.  It looks to me as though she might be an inactive member.  How long does the system wait for that particular member before it moves onto the next one?

Date Posted: 1/16/2009 4:27 PM ET
Member Since: 9/18/2005
Posts: 6,958
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She will have 48 hours to respond to the request before it is passed on to the next member who has it available.  And it will be a seemless thing that happens....you won't be notified of the transition.  So don't panic if/when you see that request sitting there for 4 or more days! :)

Date Posted: 1/16/2009 4:30 PM ET
Member Since: 1/11/2009
Posts: 176
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Thanks so much!  I just was't sure and am a little eager to get this book.  Trying to be patient.  :-)

Date Posted: 1/16/2009 4:33 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Actually the wait is 48 hours for a WL offer. When you place a request, the other member has 5 full days to accept the request before it is passed on to another member. The request will move on to the next person with the book furing the night after it has reached 5 days so it isn't exactly 5 days, but a little longer.

Date Posted: 1/16/2009 4:34 PM ET
Member Since: 9/18/2005
Posts: 6,958
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Sorry Sheila...I mis-typed.  LOL  (My brain isn't working well right now!)  A person has up 5 days after they are emailed that there is a request on their account.  (The 48 hours is the waiting time for Wishlisted book being offered to a member.....)

So sorry I gave wrong information.

Date Posted: 1/16/2009 4:34 PM ET
Member Since: 3/1/2007
Posts: 1,883
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The 48 hours is only for responding to a WL request. With a regular order the sender has 5 days to respond.

The Sender has 5 days to respond to a request from the time the email notification of a request is sent.

  • If the sender does not respond with the 5 day period, the transaction will be canceled
    • this system action will take place at the end of the 5th day (in the middle of the night)
  • If there is another copy of the book available in the system, the request will be passed along automatically to a new sender.
    • This will happen without an email notification to the requestor.
  • If there is no other copy of the book available, the request will be canceled, the requestor gets her credit back, and the book placed on the requestor's Wish List.
    • If this happens, an email notification will be sent to the requestor.

Date Posted: 1/16/2009 4:34 PM ET
Member Since: 9/18/2005
Posts: 6,958
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Hehe, Melanie and I were posting at the same time!  :)

Date Posted: 1/16/2009 4:40 PM ET
Member Since: 1/11/2009
Posts: 176
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No prob, Amanda!  My brain is not working so good today either!  LOL!  Anyway, thanks for all of the info.  I will eventually get this all down and be a pro like all of you!  :-)

Date Posted: 1/16/2009 4:43 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Its Friday :)

Date Posted: 1/16/2009 4:45 PM ET
Member Since: 1/11/2009
Posts: 176
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The WEEKEND is here!  WoooooHoooooo!  :-D

Date Posted: 1/16/2009 4:51 PM ET
Member Since: 9/18/2005
Posts: 6,958
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Yes!  So glad...my parents are coming down this weekend and are at the store picking up drinks and snacks!  Wooohoo!  (As if my brain needs any help!  LOL)

Date Posted: 1/16/2009 5:07 PM ET
Member Since: 1/11/2009
Posts: 176
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Have fun Amanda!  We are going to a Farm Show this weekend.  My 4 yr old will love seeing all of the animals.

Everyone have a great weekend!