Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: well it it was bound to happen...

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: well it it was bound to happen...
Date Posted: 11/10/2007 6:49 PM ET
Member Since: 9/2/2006
Posts: 4,110
Back To Top

I mixed up two orders.  *sigh*  My question is, since one of the requestors have already marked received with a problem, wrong book, does that mean I am out me credit even after I get it straightened out?  I have PM'ed both requestors and offered to buddy a credit in order to get the books to the right people, and the help center says once they get the right books I will get my credit, but I not sure if that applies of one has already marked it with a problem? Still gonna buddy the credits just wondered what the result will be.

Date Posted: 11/10/2007 7:02 PM ET
Member Since: 2/24/2007
Posts: 6,447
Back To Top

I still think you get a credit even if it's marked received with a problem.  I've had this happen with a book deal I ran. Somehow, I sent the wrong books to 2 different people and I offered them a credit or more books to send them on to the right people. I think it's happend to a lot of us. I finally figured out I can't do more than 1 package at a time.<G>

Date Posted: 11/10/2007 7:17 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

I think you are out a credit.  Because these people now have to reorder their books. They can order the books from eachother but they will have to use a credit for that.  If you want the books back you will have to give them each another credit to cover postage. 

If you mixed up two requests and sent the wrong books to two people:

 

  • Contact both requestors.
    • Use the PM buttons on the active transactions for the books to let them know what happened.
  • You can ask the requestors to send the books to each other
    • You provide the addresses in PMs.
    • You should also offer them each a credit or postage for sending the book to the proper destination.
  • When the requestors get the books they requested, they can mark them received.
    • This means the sender "breaks even" on these transaction, but each book ends up with the person who requested it.
  • If the books are delayed enough to have been declared lost at PBS:
    • the requestors can still mark them received when they get them (giving you credit) from their Transaction Archives.


Last Edited on: 11/10/07 7:20 PM ET - Total times edited: 1
Date Posted: 11/10/2007 8:03 PM ET
Member Since: 5/7/2007
Posts: 97
Back To Top

Ah shucks happens to all of us, we just get so excited and zip out goes the wrong book.  When it happened to me I had only done it to one gal...I pm'd her, immed. got the correct book in the mail to her, sent her postage to send the wrong book back, and wahla! in about a month all was well.  So far I've not found anyone petty enough to get snotty about something that can happen to all of us.  Sorry! But bet they will help you work it out with no problems.  Hang in there, tomorrow is another day, and by next year you'll have forgotten this.  Hugs Pat

Date Posted: 11/10/2007 8:15 PM ET
Member Since: 5/13/2006
Posts: 2,157
Back To Top

I laughed when I read this - I just got the wrong book today.  I have pm'ed the sender and am waiting for what she wants to do.

Date Posted: 11/10/2007 8:27 PM ET
Member Since: 10/30/2005
Posts: 884
Back To Top

I just found out that I sent the wrong books to 2 people.  I'm just waiting to hear back from the 2nd requestor. 

I just use the "blond moment" excuse when I do something stoopid like this.

Date Posted: 11/10/2007 9:03 PM ET
Member Since: 8/30/2005
Posts: 827
Back To Top
Tammy, you got your credit when the book was marked received, even though it was marked received with a problem.
Date Posted: 11/10/2007 9:03 PM ET
Member Since: 9/2/2006
Posts: 4,110
Back To Top

I think you are out a credit.  Because these people now have to reorder their books. They can order the books from eachother but they will have to use a credit for that.  If you want the books back you will have to give them each another credit to cover postage

When I went to the help center I found this:

If you mixed up two requests: Each requestor can send the book to the other You should offer credit or postage to each of them, and provide the addresses in PMs. When your book(s) is/are marked received by the requestor(s), you will get a credit for sending each one.

Which is what I did, I pm'ed both with this suggestion and will give them the mailing info if they agree.  They really don't have to re-order the books if they both exchange the ones they have.

I'm not a blond so I guess my excuse will be having a "Senior moment" LOL I seem to be having them more often these days, from now on just one book per day!