Actually, isn't the system set up now that if you mark it wrong book, it takes you back to your main account page without marking the book received? Which would mean that your credit would be returned when the book when lost?
Off to check.
ETA Yep.
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Wrong Book - Different Title
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Again, this means that the book is totally wrong (wrong title/author) - usually caused by the sender putting the wrong book into the wrapper, or mixing up two book shipments
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You will have a text box - the text you type in will be included in an email, and sent as a Personal Message, to the sender.
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Choosing this problem type option will NOT mark the book received - you will see the instruction "Note: This book will NOT be marked as received. Please wait until you receive the book that you ordered, then mark it received."
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The book IS NOT marked received for this problem type because if a sender mixes up two requests or puts the wrong book into a wrapper, usually the sender had the book in question and it can be retrieved and sent to you.
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If you don't get this book by the system action date, the book will be declared "lost in the mail" - if you get it after that, you need to mark it received from your Transaction Archive, as described in I received a book that was 'lost in the mail'.
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If the sender cannot send you the correct book, he or she can contact us to cancel this transaction, so that you can try to get the book from another member without having to wait for the system to declare it "Lost in the mail."
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See I received a book I didn't request! for more information about the resolution of this problem.
Last Edited on: 2/18/12 10:22 PM ET - Total times edited: 1
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