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Topic: What does accepted mean?

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Subject: What does accepted mean?
Date Posted: 8/18/2008 10:01 PM ET
Member Since: 8/15/2005
Posts: 4,469
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Okay, I thought it meant you would mail within two days--I've got a book I ordered that was accepted on 8/12--and that's it, hasn't been marked mailed, hasn't given me a date when it will be mailed by, it's frustrating watching it just sit there, shouldn't something be happening? 

Matt C. (mattc) - ,
Date Posted: 8/18/2008 10:07 PM ET
Member Since: 8/13/2008
Posts: 3,849
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I had the same question...I was going to wait to see if anything else happened, but if anyone has the answer, I'm curious as well.

Date Posted: 8/18/2008 10:27 PM ET
Member Since: 8/1/2007
Posts: 5,034
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It means someone checked their account saw you wanted the book and has accepted your order.  They now have a certain amount of time to click on when they will send it.  So, once they determine when they will mail it, they will click either the Mail within 2 days or the mail later choices and choose an actual date.  I forget how long they have between accepting the order and choosing the mailing day.

Date Posted: 8/18/2008 10:34 PM ET
Member Since: 1/14/2007
Posts: 16,599
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Once they accept, they chose to either "mail within 2 days" or "will mail later" and pick a date up to 5 days later (instead of 2). Then they have 2 extra days to mail.  The deadline will show up on your tab.

 

Date Posted: 8/18/2008 10:50 PM ET
Member Since: 1/4/2006
Posts: 1,463
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pasted from The Help Center:

 

You can monitor the progress of your book request from your account page.

To do this:

  • Log into PBS
  • Click My Account in the main toolbar at the top of the site.
  • Click the "Books I've Requested" tab under the Message from the Librarian.
  • The status of each request you have submitted appears In the "speech bubble" on the right:
    • "Requested on:"
      • is the date and time that you submitted the request
    • "Waiting for Member"
      • means the sender has not yet agreed to send the book (he or she has 5 days to respond).
    • "Accepted" (with NO "will mail-by" date specified)
      • means that the sender has agreed to send the book by clicking "I can mail in the next 2 days", and has 5 days from the date of acceptance in which to mark the book mailed.  (The deadline is at the end of the fifth day.)
    • "Accepted" ("will mail-by" date specified)
      • means that the sender has agreed to send the book by clicking "I can mail later", and has until 2 days after the mail-by date shown to mark the book mailed.  (The deadline is at the end of the second day.)
  • If you click on the request, you may see:
    • "Printed:" (with a date)
      • means that the sender has printed your address to send the book (the request can no longer be canceled by you at this point).
      • The date shown here is the LAST time the address was printed.  This will update if the sender reprints the address.
      • "Awaiting Member" after "Printed" means that the address has not yet been printed.  The request can still be canceled by you at this point.
    When the sender marks the book mailed, the request will move to your En Route to Me tab in My Account, and you will be sent an email from PBS telling you the book is on its way.

Date Posted: 8/19/2008 3:59 AM ET
Member Since: 8/26/2006
Posts: 9,310
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Right, so there're the 2 days, plus the grace period, -- 5 days altogether -- and then the time runs out I think at 3 a.m., server time, so if my math is right, you should see a change by now.  Has it been passed on to a new sender?