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Topic: What should I have done here?

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Subject: What should I have done here?
Date Posted: 2/5/2010 9:41 AM ET
Member Since: 1/20/2007
Posts: 1,898
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Okay, so I finally got to the top of the WL on a book I've been wanting. Ordered it, label was printed, etc. However it was never marked mailed. Yesterday when I knew it was going to time out, I checked the details and noticed that there are DC scans in place - and not just one, but several. So I PMd the sender and reminded them that if they didn't mark it mailed today it was going to time out.

Well it timed out last night, and rolled over to another person who said they could send it. But I KNOW this is in the mail! So I thought the best thing to do would be to cancel this request since I'm pretty sure a copy is coming.

Only after I did it did I think about the fact that this puts me at the BACK of the WL line if I don't actually get that initial copy. Should I just have let it roll over? But I don't want to pay for 2 copies of the book...

If I hadn't looked at the DC details I never would have thought anything of it - just let it go to the next person in line.

Date Posted: 2/5/2010 9:47 AM ET
Member Since: 4/16/2008
Posts: 1,192
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I've had this happen...what I've done is:

1) ask the person it rolled over to to cancel (so you don't lose your place in line)

2) put a requestor condition about the specific book asking the poster to decline for RC since this is in the mail until you can..

3) put the book on hold on your wish list.

That way you don't get two copies of the book or lose your place in line in case the first copy never makes it to you.

Date Posted: 2/5/2010 9:48 AM ET
Member Since: 1/20/2007
Posts: 1,898
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that makes sense, Kerry. Thanks!

Cathy A. (Cathy) - ,
Date Posted: 2/5/2010 9:50 AM ET
Member Since: 12/27/2005
Posts: 4,118
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Yes, canceling is the best thing you could have done.

If the first book does not get to you with 26 days, then put the book back on your wish list and use the Contact Us link at the lower right corner of the screen to send in a feedback message. Explain what happened and that you only canceled the WL offer to prevent getting two copies of the book but now you have zero copies. Ask if you can be moved back to the front of the line.

Since it's not your fault that you almost got two copies, and you actually prevented a bigger problem, I bet they'll do this for you. Odds are you won't even need to ask though. Since you see the DC scans on the book that's en route, it'll almost certainly get to you and you can mark it received from your Transaction Archive.

Date Posted: 2/5/2010 9:52 AM ET
Member Since: 1/20/2007
Posts: 1,898
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Since it's not your fault that you almost got two copies, and you actually prevented a bigger problem, I bet they'll do this for you. Odds are you won't even need to ask though. Since you see the DC scans on the book that's en route, it'll almost certainly get to you and you can mark it received from your Transaction Archive.

That's my hope! Because I did put myself back on the WL - at #83. *sigh* - Though not like my TBR needs the help right now I suppose! Thanks for the idea, though!

Date Posted: 2/5/2010 10:44 AM ET
Member Since: 4/25/2007
Posts: 11,442
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If you had ended up with 2 copies of the book, you would not have had to mark that first copy as received since the sender did not mark it mailed.  They get reminder emails from PBS to let the know to mark the book mailed or they will lose their credit.

Date Posted: 2/5/2010 11:00 AM ET
Member Since: 11/30/2007
Posts: 4,953
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I had a similar situation but it did not include D/C so there were no details. I had a wishlist book that I was #1 for come up. The member accepted it and mailed it. At least I thought she did. The 26 day period was ending and still no book. I pmed her as the action time was close. She apolized, said she had surgery and didn't get to send it. She said she would mail it out that day.  After the book was canceled, another member's copy of the book came up. I came on this forum and asked what others felt I should do. They all told me to cancel the 2nd request and wait for the first book to come. I had a funny feeling about the 1st book maybe not making it to my house. I didn't cancel the 2nd request, thinking that if I got two copies that I would just post one of them. I'm glad that I didn't cancel the 2nd book as I have never received the first one just like I thought might happen. Since I received the 2nd request, the wishlist line hasn't moved. I would have been out of this book at this point . So, you just never know.

Date Posted: 2/5/2010 11:22 AM ET
Member Since: 1/20/2007
Posts: 1,898
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The 26 day period was ending and still no book.


Yeah, but she didn't even mark this one mailed. So there wouldn't be a 26 day period.

Date Posted: 2/5/2010 3:44 PM ET
Member Since: 12/28/2006
Posts: 14,167
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Maybe cancelling should have been your last choice since that takes you off the wishlist.  Ideally, it's great to put the book on individual hold before the another copy becomes available FIFO.  You can ask the poster to cancel, and the RC option has merit.  Asking TPTB to intervene should be a last resort...they want to system to work without intervention and manual changes (it's always optional whether or not they restore your place in wishlist line, and you did voluntarily cancel your request).

Hopefully, the original book arrives and no further action will be required. 

Date Posted: 2/5/2010 3:55 PM ET
Member Since: 1/20/2007
Posts: 1,898
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deally, it's great to put the book on individual hold before the another copy becomes available FIFO.


Of course, but when the cancellation of the initial book is at 1am and the next posting of the book comes through at 3am, it's not going to happen. :)