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Topic: What is the etiquette for this?

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Subject: What is the etiquette for this?
Date Posted: 7/24/2009 10:14 AM ET
Member Since: 12/8/2007
Posts: 1,011
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About a week ago, I ordered 2 books from a member's list and they posted they would mail them by a certain day of this week. That day has passed and I am wondering if the member may have just forgot to mark them as mailed. Have you ever PM'd a member to remind them to mark the book(s) as mailed if the "mail by" date has passed? Or is the a big No-No? I don't want to make anybody angry but don't know the etiquette for this situation. Thanks.

Date Posted: 7/24/2009 10:27 AM ET
Member Since: 7/16/2009
Posts: 63
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I am new here, but I would think it would be ok if you are polite in your email.  They may have forgotten to mark it mailed or something may have come up.

Date Posted: 7/24/2009 10:32 AM ET
Member Since: 7/31/2007
Posts: 2,690
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well, they do get reminders from PBS but, I've heard that other people do send a polite reminder...sort of like "just checking because I don't want you to miss getting the credits." or something......

Date Posted: 7/24/2009 10:44 AM ET
Member Since: 4/25/2007
Posts: 11,442
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The system does give them a 2 day grace period past that "mail by" date to mark them mailed.  If they're not marked mailed by then, you'll go back on WL for them.

I would definitely send a short, polite PM if you're on day 2 of that grace period.  Even though the system send reminders, those might end up in the other person's spam folder or something.

Date Posted: 7/24/2009 12:59 PM ET
Member Since: 8/19/2007
Posts: 4,219
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I'd let it go.  If they get reminders from PBS, etc., it might just upset them to also get a reminder from you.  As you'd go back on the list where you were before they accepted the request, there's no harm done (except that it will take longer to get your book). 

Personally, I'd probably be unhappy to get a reminder from the requester of a book.  Pat

Date Posted: 7/24/2009 1:08 PM ET
Member Since: 8/16/2007
Posts: 15,185
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SInce you say you ordered them from their list, it sounds like these are not wish listed books but are available in the system. I would PM at the end of the 2 day grace period just before the system is about to cancel. If they did mail them and just forgot, then you may get two copies of the books because your request will get passed to the next person with the books available. Just be polite. Something like "I noticed that the two books I requested from you have not been marked mailed. I just wanted to make sure that you didn't forget to mark them since the requests with you will time out tonite in the system and I don't want the system to request them from someone else if you have already mailed them."

I know its not your responsibility and if you did get two copies you wouldn't be obligated to give the first sender credit, but I find it polite to help people avoid losing credits on books sent if possible.



Last Edited on: 7/24/09 1:09 PM ET - Total times edited: 1
Date Posted: 7/24/2009 3:39 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I'm not normally a PMer. But I do in this instant just to prevent me from ending up with 2 copies. Now technically if someone doesn't mark a book mailed on time you do not have to give them a credit if you get 2 copies.   But I figure I can at least ask them. Most likely you won't get a response since they seem to be ignoring the PBS reminder emails. 

I just PM'd someone yesterday about this.  I think it said they had printed the wrapper but I can't remember. It was a WL book and I am near the top of like 5 different versions.  So I figured I'd go ahead and ask even though I have my account on hold right now.

Date Posted: 7/24/2009 4:23 PM ET
Member Since: 12/8/2007
Posts: 1,011
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Thanks for your answers. I used Melanie's wording and PM'd the sender since they will be timing out this evening.

Date Posted: 7/24/2009 11:55 PM ET
Member Since: 8/10/2005
Posts: 4,597
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Yup, if you ordered directly from their bookshelf, you want to PM them. Like MrsLefty, I'm not normally a PM'er, but multiple book orders would be an exception....if the order gets cancelled, those book orders will be passed on, but most likely to two different people since they will be going to FIFO. This just complicates things a bit if the old "I got two copies" thing happens.

This is one of the reasons that I almost never order directly from a person's bookshelf unless it's someone I know, and who I know is active around PBS and will respond to an order. I like to keep things as simple as possible. :)

Cheryl