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Topic: What will happen if.....

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Subject: What will happen if.....
Date Posted: 2/18/2010 7:45 PM ET
Member Since: 11/5/2009
Posts: 1,083
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So, if I order a book and it's getting to the end of the wait time for the person to acknowledge the order (they haven't printed a wrapper), the book will eventually time out.  If I cancel the order now and order it again, will I end up ordering it again from the same person?  What happens if I order another one and then cancel the order?   I doubt the person I ordered the book from does business here any longer.  She only has three other books on her shelf and they were uploaded a very long time ago.

 

Date Posted: 2/18/2010 7:52 PM ET
Member Since: 7/7/2005
Posts: 87
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It would be best to let it time out and move on to the next one in the system.  If you cancel it and order it again it will go straight to the same person you cancelled it from.  But I wouldn't necessarily say that this person is no longer active.  Some people wait the entire grace period before accepting a request and then will chose the latest mailing date to buy time to get to the post office.  If you let the system weed out the inactives then you should eventually get your book.  Hopefully sooner than later.

Tricia

Date Posted: 2/18/2010 7:53 PM ET
Member Since: 11/11/2008
Posts: 16,558
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You will end up ordering it from the same person. I would just wait. You can't always tell about people by their bookshelves either. I have one book on mine and it was uploaded a long time ago. I post mostly WL books.

Date Posted: 2/18/2010 7:54 PM ET
Member Since: 11/11/2008
Posts: 16,558
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Some people wait the entire grace period before accepting a request and then will chose the latest mailing date to buy time to get to the post office.

I know several people who do this because they only go to the PO at certain times. Also, more and more people have mentioned doing this on the forums because of the weather lately.

Date Posted: 2/18/2010 8:16 PM ET
Member Since: 6/4/2007
Posts: 2,941
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I know it's less than convenient, but if the member is truly inactive, by waiting it out and allowing the request to clear itself when the deadline comes you're actually providing a valuable service to the PBS community.  If you bail on the request, even if you find another copy to order, that inactive member's book will still be at the front of the FIFO line.  Once they've ignored enough requests over a certain period of time their account can be identified as inactive and suspended.  Eventually, somebody's going to have to wait it out so the book can be removed from the system, so by waiting yourself you're doing your part to help things run as smoothly as possible around here.  I've definitely been frustrated waiting what seems like weeks to get that first response, but ultimately it's better for everyone if we allow things to follow their own course.

Date Posted: 2/18/2010 9:39 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I never really thought about it doing a service for PBS to help weed out inactive members.  I'm rather anxious for the book since it is the next in a series book I just read and I really would like to read the next book while the last one is still fresh in my mind.

I understand about the lousy weather all across the east, but I think it would be better if those people at least accepted the order and them PM'ed the receipient that the book may take some time to get mailed because of the weather.  At least that's what I would like to see done if it was happening to me.  Being ignored for 5 days is rather irritating to me.  Especially when it ends up witih the order timing out.  I had one time out three times before I finally got someone to send the book.  I think the next time that happens, when I'm really anxious to get the book, I'll go order another copy and then cancel the order that is sitting there going nowhere. 



Last Edited on: 2/18/10 9:40 PM ET - Total times edited: 1
Date Posted: 2/18/2010 10:38 PM ET
Member Since: 8/16/2007
Posts: 15,201
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The system won't let you order another copy of the same ISBN, you'd have to find another version of the book in the system to request. I believe the book has to be marked mailed before you could request the ISBN again. Its best to leave the system do its thing.

If you need/want a book quickly and its not wishlisted you could try asking in the Book Bazaar if someone has it and can mail quickly or put up an RC asking that they be able to mail it in X days or deny the request.

Date Posted: 2/18/2010 10:42 PM ET
Member Since: 8/10/2005
Posts: 4,601
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Well, look at it this way, Kate--it's not that you're doing a favor for PBS, it's that you're doing a favor for some other unknown PBS member--a real person,  the next person who wants that book. By waiting out the five days, letting the system move your request along and removing the book from that person's shelf. If they've had a couple of books that they didn't respond to and are inactive, it will also deactivate their shelf entirely so whoever wants the next book from their shelf won't be waiting for that one, either. Perhaps if someone who ordered the book before you had done that and let it time out and get removed, YOU wouldn't be waiting for it now. My belief is that what goes around comes around in the end...I've always found that trying to think in broader terms than just what's best for me serves me well.

Actually, I'm not sure you even CAN order a second copy of the book if you have an active request for it...I believe you have to wait until a book has been marked mailed before you can request another copy, if it's the same ISBN.  I could be wrong about that, I've never tried to do it.

Cheryl

Date Posted: 2/18/2010 10:48 PM ET
Member Since: 8/9/2007
Posts: 4,058
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You get the red flag warning when you try to do it, but the green "process my order tab" is still there.

Date Posted: 2/18/2010 10:53 PM ET
Member Since: 11/30/2007
Posts: 4,984
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Cheryl has some good points as well as the others. It's the best policy to wait out the five days and then get the book from another member. I know it's hard to wait but it's best to get rid of these inactive accounts. There are way too many inactive accounts and it helps to get rid of them with our patience. You cannot order another copy of the same book unless the first copy is either mailed or cancelled. The system won't let you do that. Be patient and you should get that book sooner than you think.

Date Posted: 2/18/2010 11:54 PM ET
Member Since: 2/5/2007
Posts: 30,800
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While it might be annoying to some, the five days to accept the order is built into the system for a reason SUCH as the bad weather.   Personally, I would not PM anyone as long as I was following the site rules.  There might be any number of reasons a person would wait 5 days to accept the order.  I don't quite get why some get so upset at people who follow the rules.  

I think I have 3 books on my shelf which were listed some time ago.  However, I am very active on this site and have posted several hundred books.  You can't always tell what's going on by looking at the person's bookshelf.  I also have my shelf on hold - which does NOT mean I don't mark things received when I get them.

Date Posted: 2/19/2010 1:12 AM ET
Member Since: 5/18/2007
Posts: 13,205
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I have so much to read I don't even worry how long it takes someone to respond. We have five days to respond to the request, as well, so I believe they should get their five days, and another five days after that if they need it to mail. 

I've long made it a policy of mine that if I'm impatient for a book I either go to the library or go buy it. 

And I once thought that a bookshelf is indicative of the trader's use of the site. I've since learned better than that. 

Date Posted: 2/19/2010 6:15 AM ET
Member Since: 1/22/2008
Posts: 689
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If it's a book with lots of copies, posting the request in the bazaar could be a good way to do it.  Let them know you're not looking for a deal just want it quickly.  I know I ordered from someone a 1st in series I wanted to start and the book took over a month to get here once it was mailed.  I do agree people have a right to their 10 days because that is within pbs guidelines.  Hope you've gotten the book by now.

Nancy

Date Posted: 2/19/2010 8:46 AM ET
Member Since: 4/23/2007
Posts: 9,520
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I don't quite get why some get so upset at people who follow the rules.  

neither do I.

for instance, my shelf is on hold right now because its difficult physically for me to wrap books. that should change soon.

I ALWAYS pick the last shipping date possible. Sometimes life gets in the way of my computer hacking. Darn that life anyways.



Last Edited on: 2/19/10 8:46 AM ET - Total times edited: 1
Date Posted: 2/19/2010 4:41 PM ET
Member Since: 11/14/2005
Posts: 6,421
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Considering the PO can sometimes take the entire 4 wks or even more to get a book to you, and you can NEVER tell if it's going to come soon or later, why does it matter if the sender takes a couple extra days or even a week longer than you'd wish. Now, if the PO was regular and you could always count on the book coming XX number of days after it was mailed, then it would make sense, but since we have all by now figured out that there's no counting on the PO delivery times, when I order a book, i totally forget about it until PBS sends me an email asking if I got it yet, and even then, I don't worry about it because I've received too many books just after or just before they've gone lost.

I realize it is so frustrating to have to wait when you are in the middle of a series and you are waiting on the next book, but that's something I totally have under control too. I NEVER start a series or set of books until I have received all the books and the author is definitely done with it. Yep, takes up extra room waiting for book number 2 to get here when I already have 1, 3, & 4, but I don't have any anxiety attacks over book number 2 getting here! hahaha Just my way of keeping one little piece of frustration out of an already frustrating enough world :)

But, all that aside, I do hope your book gets sent soon and travels thru the PO system rapidly :)

Date Posted: 2/19/2010 9:15 PM ET
Member Since: 4/23/2007
Posts: 9,520
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I NEVER start a series or set of books until I have received all the books and the author is definitely done with it.

or at least have the first two or three in the series - that  gives me time to order more if i like them.

Date Posted: 2/19/2010 9:33 PM ET
Member Since: 11/5/2009
Posts: 1,083
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Considering the PO can sometimes take the entire 4 wks or even more to get a book to you, and you can NEVER tell if it's going to come soon or later, why does it matter if the sender takes a couple extra days or even a week longer than you'd wish.

It just annoys me since I have several times had a book time out two or three times before someone finally accepted the order.  It's looking like that might be happening with the second copy of this book I have ordered.  Maybe the book is cursed!

And I don't have a problem with people "following the rules".  I just think that sometimes being a courteous member of this swap would dictate communicating with the person requesting the book if you know that you will be either late in accepting or late in mailing.  I would much rather have someone accept my order and PM me that it might take a while to get it out because of the weather than to sit there for 5 days wondering if the person even knows the order is sitting there.

Date Posted: 2/19/2010 9:46 PM ET
Member Since: 9/27/2008
Posts: 370
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But if I accept it early and then PM you that it may not be mailed by the date, that's fine for you, but now I am in a situation where, in order to get the credit,  I have to mark the book mailed before I have really done so and that puts me in violation of PBS rules.   Since you know how long things can take, perhaps I could suggest that you go ahead and order the next couple of books in the series so that they will already be at your home when you finish this one.  That what I did.  I'm currenlty reading a 20 books series, I am on book 11 but I have already orderd up to book 15.  Once I start on 14, I will order a few more. 

Date Posted: 2/20/2010 1:29 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Also, when considering the thought you had, Kate, on marking it mailed and arranging with the requestor to give you a few extra days. That's fine except when the requestor gets the book, doesn't think about the fact that they said you could take those extra days, and fills out the survey and puts the postage date in. Then I get a mark for late mailing, and I know all to well that this can happen because someone did it to me. They were apologetic when I reminded them that they were the ones that suggested I do it that way, and then they put the postage date in, but an apology doesn't wipe the mark off my record. While it may not be a crucial mark, they all still add up.

And, I agree with Ray that you are giving me permission to violate the PBS rules, and while it might not matter to you, it might matter to PBS and I might end up with an account on suspension for deliberatly violating the rules.  Just my thoughts on it.

Date Posted: 2/20/2010 8:30 AM ET
Member Since: 4/23/2007
Posts: 9,520
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I just think that sometimes being a courteous member of this swap would dictate communicating with the person requesting the book if you know that you will be either late in accepting or late in mailing. 

but they are NOT late...not according to the PBS rules. If they don't accept the request on time, the system moves on to the next person who has the book and so on and so forth. A person cannot be late to accept-the request automatically goes on to the next person. I don't know how many other ways it can be explained. Its really quite simple.