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I just received a message from a sender . she said that she got a notice from the post office that the book she had sent to me has been lost. Do I get my credit back?
I think you need to read this too; this is from the Help Center:
USPS lost the book I sent! (they sent me a notice/the empty wrapping)
If your book became separated from the packaging en route, and is not recovered by USPS by the system action date, it will be considered lost in the mail automatically on the 26th day after the date it was marked mailed. If it was not sent with PBS Delivery Confirmation, you will not receive credit for sending it. If it was sent with PBS-DC and was scanned, you got Quick Credit already. If you sent it with PBS Printed postage, you have already gotten Instant credit when you marked the book mailed.
If you feel that your Wrapping method may have contributed to the book's loss en route, you can read the Help items about wrapping in All Help documents about bookwrapping.