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Topic: What happens when... (problem transactions)

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L. G. (L)
Subject: What happens when... (problem transactions)
Date Posted: 8/5/2008 12:11 PM ET
Member Since: 9/5/2005
Posts: 12,412
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...you click "This person has NOT resolved the problem" under the transaction links?

Does anyone know what the message says?


Date Posted: 8/5/2008 12:29 PM ET
Member Since: 6/4/2007
Posts: 2,941
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I don't know what it says but I think it counts like a double-strike against the person.

Date Posted: 8/5/2008 4:45 PM ET
Member Since: 12/23/2005
Posts: 3,027
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Edited - my response  didn't answer the question.

Last Edited on: 8/5/08 4:49 PM ET - Total times edited: 1
Date Posted: 8/5/2008 4:49 PM ET
Member Since: 7/16/2006
Posts: 198
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I marked a book RWAP over two weeks ago, and pmed the sender to explain (it was water damage). I never got a response. So, I clicked the "sender has not resolved the problem" button last night.

It apparently sends an e-mail from PBS urging the sender to reply, because I got a reply in two hours, and she refunded my credit. I have no idea what the exact wording is, and I never want to know from personal experience, but it seemed to work! (And yes, I then marked the issues as resolved)