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Topic: What is the longest postage past mailing date you've had?

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Subject: What is the longest postage past mailing date you've had?
Date Posted: 10/9/2007 9:34 PM ET
Member Since: 7/10/2005
Posts: 646
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This just bugs me....I just recieved a book that was maile 18 days after it was marked mailed in the system. 2 days I can deal with, but 18 is outrageous! I marked the book recieved and left a message for the sender asking for my credit back and a note for PBS about the late mailing, but I don't get how hard it is to mail something out! Now I have two copies of this book because it was wishlisted and it got offered to me again so I ordered. Things happen, but 18 days??

(thanks for listening to me rant!)

Date Posted: 10/9/2007 9:56 PM ET
Member Since: 7/10/2005
Posts: 646
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This is the response I just recieved...and the book was in new condition:

 

Hi. I have no idea how that works... I think this would have to go through admin. I apologize for how late it was... the original I mailed was terribly damaged in the mail (I received a note in the mail)vby something in the mail so I went and got another one to replace and mailed it as soon as I got it... that is the reason for the late postmark. I am so sorry! Amber
Date Posted: 10/9/2007 10:04 PM ET
Member Since: 8/16/2007
Posts: 15,177
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I would have assumed the book had been returned to the sender for some reason and had to be remailed. I think that she went above and beyond going out and buying a new book to send you instead of just notifying you the book had been damaged by USPS and cancelled the order.  If the system reoffered you the book, then this person didn't even get a credit for it (and you didn't pay one). IMHO she owes you nothing at this point.

Date Posted: 10/9/2007 10:12 PM ET
Member Since: 7/10/2005
Posts: 646
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I marked it recieved, so she got her credit. I guess I may have sent a message letting me know what happened so I didn't order a new book, I would have been fine with that. Things happen, the no PM thing bothers me a bit.

 

Date Posted: 10/9/2007 10:16 PM ET
Member Since: 5/10/2007
Posts: 5,526
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why did you order a 2nd copy?  while I can understand you wanted the book it says that it can take up to 30 days to receive when shipped via media mail and that you have to wait 30 days before declaring it lost.  It was marked shipped so it was on the way.

now granted, the sender could have sent you a PM to let you know what happened but she went beyond what she had to do to replace the book

Date Posted: 10/9/2007 10:21 PM ET
Member Since: 7/10/2005
Posts: 646
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It was declared lost by the PBS system, that placed me back in the wishlist line for the book.

Date Posted: 10/9/2007 10:26 PM ET
Member Since: 5/10/2007
Posts: 5,526
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ahhh, didn't realize the 30 days had happened, just thought it took 3 weeks or so to get there

Cathy A. (Cathy) - ,
Date Posted: 10/9/2007 10:31 PM ET
Member Since: 12/27/2005
Posts: 4,103
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She should have PM'ed you when she got the damaged book/wrapper returned to her. However, I don't think late mailing is one of the reasons you can use to ask for your credit back.

Date Posted: 10/9/2007 10:36 PM ET
Member Since: 7/10/2005
Posts: 646
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It actually is a reason to ask for it back, but since I can probably post both books i'm going to leave it as is. I think since I make sure I mail everything within the time frame and PM when there are any issues, I assumed others took the same care.