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Topic: What does this mean (re: Post Office thing happened)

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Subject: What does this mean (re: Post Office thing happened)
Date Posted: 10/10/2008 5:41 PM ET
Member Since: 12/8/2007
Posts: 1,011
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I had a request for 2 books to go out to the same member. I packed them up, headed to P.O., did the "any liquid, any flammable, etc" thingie, marked Media Mail, postage paid, mailed the package, off I go. That was several days ago and then today what did I find in my mailbox? Yep, the package I mailed AT THE POST OFFICE and it had a note that said "Container Contents Anonymous Mail". It also said that the package "was verified anonymous mail" and said it was being returned to me because of security reasons!!!??? Why would this happen if it was mailed from Post Office? Now I have to re-pack and pay postage yet again (is that correct?). Has anybody else had this happen?

Date Posted: 10/10/2008 5:47 PM ET
Member Since: 2/10/2008
Posts: 1,080
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You should not have to pay again. The post office should have marked the package the first time you brought it in. I am guessing you used stamps or you have a small post office?

Date Posted: 10/10/2008 6:09 PM ET
Member Since: 6/15/2006
Posts: 1,691
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How could it be anonymous mail when they clearly were able to return it to the sender (you)?

Did you pay postage with the clerk?  Or use stamps and leave it on the counter or put it in the PO's mail drop (rather than handing it to the clerk)?

I wouldn't pay for the postage a second time.  Leave the "anonymous" note on it so the PO can see exactly what happened.

Subject: It's called anonymous mail
Date Posted: 10/10/2008 6:27 PM ET
Member Since: 5/19/2008
Posts: 562
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Because it's mail >13 oz that has stamps only and dropped in a collection box or PO lobby.

I would bet that the $0.00 PVI label wasn't on it nor printable postage.

Kevin

anonymous mail is the Postal term for this, it used to be called Target mail :)



Last Edited on: 10/10/08 6:28 PM ET - Total times edited: 1
Date Posted: 10/10/2008 11:14 PM ET
Member Since: 12/8/2007
Posts: 1,011
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Very small post office and I did it like the clerk told me to do it.  Did the size of the post office have anything to do with it? I don't usually use this post office but passed it on my way back to my town and decided to drop packages off there.

ETA:  I am going to take it to our main Post Office tomorrow and just bite the bullet postage-wise by re-doing everything including re-wrap.



Last Edited on: 10/10/08 11:18 PM ET - Total times edited: 1
Date Posted: 10/11/2008 11:26 AM ET
Member Since: 4/7/2007
Posts: 2,027
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Don't pay again!  Just take it to the post office!

Date Posted: 10/11/2008 1:09 PM ET
Member Since: 2/10/2008
Posts: 1,080
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You do not need to rewrap or pay again. (If it is not too late.)

I asked if it was a small office because some post offices do not have the computer to put postage on packages. Those post offices are supposed to mark the packages so other employees know you took the package to a clerk to mail. Even at a larger post office someone might forget to and the information showing you brought the package in and handed it to a clerk. I would call or stop in at that post office and let them know what happened. Maybe it will help make sure it does not happen again.

The 13 ounce rule is a security measure used by the post office. If a package is found that is not marked by a clerk that it was taken at the window, it is returned like yours. It does not mean anything special about you or your package. It is one of those things where somebody abused the system and now it is now harder for everybody.  

Date Posted: 10/11/2008 10:54 PM ET
Member Since: 10/23/2005
Posts: 7,718
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It has happened to me too. I took it back and the clerk stamped it everywhere with the Media Mail stamper. Now when I take any in with stamps I ask them to please stamp it  with the Media Mail stamp so other PO employees will know that it was handled by one of their own at the counter. Now they all know me, so call me "No Longer Anonymous" in these here parts! Please note I didnt say they like me, but they do know me.

Date Posted: 10/11/2008 11:25 PM ET
Member Since: 12/8/2007
Posts: 1,011
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Hmmmm, I did not see her mark it or stamp anything on it so maybe that is what happened. Well, anyways, I didn't want to take a chance so I rewrapped it and took it directly to the Main Post Office in my area without any stamps. They stamped the package "Media" and printed out a label with the postage on it. I also PM'd the PBS member who ordered the books and let her know what had happened.  



Last Edited on: 10/11/08 11:28 PM ET - Total times edited: 1
Subject: Post office Snafu
Date Posted: 10/13/2008 12:07 AM ET
Member Since: 11/18/2005
Posts: 5,415
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IMO, you shouldn't have had to re pay anything........but that is just me.

Date Posted: 10/13/2008 8:20 PM ET
Member Since: 8/16/2007
Posts: 15,183
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You should have just taken it back to the same PO that knew you mailed it correctly. They could have them stamped it properly and sent it on without additional postage added. It would have also given you the opportunity to educate them on what they are supposed to do.

Date Posted: 10/14/2008 12:36 AM ET
Member Since: 6/15/2006
Posts: 1,691
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I don't think the Media Mail stamp Cheryl is talking about is proof that the package has been handled by the Post Office.  I have a red Media Mail stamp and I can stamp anything I want.  What the PO needs to do is to either postmark the stamps or attach the $0.00 strip.

Date Posted: 10/16/2008 7:07 AM ET
Member Since: 10/23/2005
Posts: 7,718
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Ah, yes the $0.00 strip. Mine never does that, but that may be what I ask for from now on, thanks Ange.

Date Posted: 10/17/2008 3:00 AM ET
Member Since: 3/1/2006
Posts: 436
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I agree with everyone else. You needn't have paid again. For future reference just take it back and explain the situation. And if the clerk still gives you stink, talk to a manager or something.

 

I remember only getting a couple packages back after the rule was instated. I put stamps on it and mailed it in a blue box at my university. The package was not 13 oz., but it came back anyway. I was incredibly ticked. I have a postage scale at home so i knew the package wasn't 13 oz. Fortunately I had an awesome mail carrier. I wrote on the package the weight and handed it to her and explained it. Thankfully, she assured me she would see that it went on its way with no extra expense to me.