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Topic: What does RWAP stand for?

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Subject: What does RWAP stand for?
Date Posted: 1/22/2009 4:02 PM ET
Member Since: 11/19/2008
Posts: 5
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I cannot seem to find what this accronym stands for can someone enlighten me?  Also, is there like a rating system for members regarding their transactions like on e-bay.  Can you see if a member is a repeat offender of sending damaged books; sending late and so forth?

Date Posted: 1/22/2009 4:11 PM ET
Member Since: 9/24/2007
Posts: 453
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It stands for Received With A Problem.  When you log in receipt of a book it will ask you whether or not there was a problem with it.  If you click yes it will give you some options to clarify what the problem was (condition of the book, damaged by USPS, wrong book, etc.)  Then it gives you the opportunity to send a message to the sender where you can ask for your credit back if appropriate.  If you have marked a transaction as RWAP then it will reflect it on your transaction archive.  If you and the sender resolve the issue (ex., they give you your credit back if approp.) then you mark that the issue was resolved.  There's also a place to mark it unresolved.  That usually doesn't happen because people don't want an unresolved on their account.  If people get numerous RWAPs on their account then PBS will address it, which is one reason you should always truthfully mark a RWAP even if you decide not to ask for the credit.  It functions as a sort of feedback.

Date Posted: 1/22/2009 4:12 PM ET
Member Since: 8/27/2007
Posts: 3,326
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RWAP stands for Received With A Problem and it's one of the choices you can click on when you receive a book from another member.  The vast majority of transactions are not RWAP.

and no, there is no feedback rating. Everyone is expected to read the rules and follow them.  Make sure you spend some time reading the help documents -- there is a LOT of information in there  :)