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Topic: What to do.... *sigh*

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Subject: What to do.... *sigh*
Date Posted: 10/12/2007 2:21 PM ET
Member Since: 8/16/2007
Posts: 8,313
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Ok-- I received 3 books today from a 3 for 1 deal. 2 of the 3 books are water damaged and the pages are stained. All 3 of these books were on this person's shelf, which means they should have been up to PBS standards. Technically the book I ordered was fine so my 1 credit covered that... but the 2 feebies had issues. They were obviously unpostable, but yet they were posted. How do I deal with this?

Date Posted: 10/12/2007 2:44 PM ET
Member Since: 8/9/2005
Posts: 20,024
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You should at least send them a personal message letting them know those books should never have been posted and explain how freebies work. I would mark them recieved with a problem and explain it in the survey. I wouldnt ask for a credit back though you did revieve one postable book for your one credit.

HTH

Date Posted: 10/12/2007 2:46 PM ET
Member Since: 5/29/2007
Posts: 13,347
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Gosh Carol, that's unfortunate.  You are correct, if the books were on someone's shelf, then they should have met the standard for postable or have been offered in a different sort of deal.  I would mark RWP and then explain. 

Date Posted: 10/12/2007 2:48 PM ET
Member Since: 9/30/2006
Posts: 6,940
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Carol I just sent you a PM on the subject.

Date Posted: 10/12/2007 3:11 PM ET
Member Since: 5/18/2007
Posts: 13,205
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I'm one that previously let it go if I received a deal and some books in the deal were damaged. I was told, emphatically, by many on here not to do that and to mark them RWP even if the book damaged wasn't the one actually ordered from the shelf (as in order one and I'll send you two more). They ALL should be PBS standard. Many also ask for their credit back as well since the books didn't live up to the deal.

Date Posted: 10/12/2007 3:23 PM ET
Member Since: 8/16/2007
Posts: 8,313
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Ok-- I followed some advice Joy gave. Thank you Joy!

I was bummed about it really, and still am. I am now the owner of 2 books that I can't repost... It wouldn't have bothered me if they hadn't been on the shelf and this person would have just offered them as unpostables. But it's hard to keep books rotating in the system when posted books are sent in unpostable condition. *sigh* Ok, I've got it out of my system now! :o)

Date Posted: 10/12/2007 4:42 PM ET
Member Since: 4/25/2006
Posts: 156
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It's true they shouldn't have been posted on the member's shelf.  I was just reading something about the Bazaar though, I can't remember exactly what it said, but something about R&R not endorsing trades in the Bazaar part of the site.  I think it's a lot more "caveat emptor" than just a straight one-for-one trade. 

 Okay, I looked it up again.  Here's what it says:

Book Bazaar

  • This is the place to advertise your bookshelf and "make a deal"
    • Members often post "deals" or "bargains" in the Book Bazaar, hoping to clean out their bookshelves and earn some credits.   We do not officially support such deals (there is no
    • Members cannot offer or ask MORE than "PBS Price" for a book, but they can offer more than 1 book for a credit

(no, I didn't copy it wrong, there seems to be something missing)

 



Last Edited on: 10/12/07 4:49 PM ET - Total times edited: 1
Date Posted: 10/12/2007 4:45 PM ET
Member Since: 8/16/2007
Posts: 8,313
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Problem is resolved and my faith in pbs'ers remains! It's always great when things are taken care of properly! :o)