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Topic: What would you do?

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Subject: What would you do?
Date Posted: 5/18/2010 7:03 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I posted a complete series of books on the Bazar.  Here's what my post said:  "I have all three books in the series.  If you want them, I'll do a 3/1 deal.  Send me a PM and first come, first served."

I got a PM from a member asking if I still had them and I PM'ed back and told her that I did and asked her to go order the one book from my shelf and I would send all three.  Not too long after that I got a PM from another member asking me about the books.  I wrote her back and said that I had one person interested and that if they didn't want the books, she could have them.  My PM to her was at 4:52 PM.  At 5:04 PM she posted on the forum that she would take the books (even though I asked for a PM) and then at 5:05 PM she ordered the one book from my shelf!  I really don't want to give her the books, since I feel that she did an end run around me so she could get the books over the first person who asked.

What would you do in this situation?  Would you let the person who did the end run have the books or the first person who asked (as per my post on the forum)?

 



Last Edited on: 5/18/10 7:10 PM ET - Total times edited: 1
Date Posted: 5/18/2010 7:21 PM ET
Member Since: 7/19/2008
Posts: 15,384
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It is your deal offer, your choice.  You make the deal rules clear.  You sound like you dislike honoring the end run.  You have the option of honoring the first person and canceling the second order if you so choose.

Date Posted: 5/18/2010 7:48 PM ET
Member Since: 8/9/2007
Posts: 4,058
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I would (and do) go with what it says in the BB rules sticky regarding deals:

For the Sender:

  • Start a topic with the "Terms of the Deal" in the title. For example, "2-for-1 on all books on my shelf". The end date of the "deal" should be in the first post in the topic, or in the title (for example, "2-for-1 on all books on my shelf until April 30th").
  • A member who wants to take advantage of your deal (the requestor) will post in the topic the book she wants for credit, and the freebie(s) she is asking for. Then the requestor will send a PM to you, with this same information, and will request the for-credit book from your shelf.
  • You need to remove the "freebie" book(s) (if it/they are still available--if not, send this info in a PM to the requestor).
  • If you get two PMs asking for the same book, you can handle this as you wish--but the requestor who requests the book first should get the "deal" if the
    freebie(s) she or he wants is/are still available. Remember that you will NOT get the request for a book until an hour after it is submitted, unless the requestor PMs you FROM THE ACTIVE REQUEST--doing this will send the request through immediately.
  • If you cannot meet the requestor's request (if a book she wants is already taken by another requestor and you hadn't gotten to taking it off your shelf yet), don't print the address or mark the book mailed until you have arranged an alternate deal with the requestor. If no alternate deal is satisfactory, the requestor should cancel, so that your book that was requested does not get removed from your bookshelf.  The sender should not cancel--doing this passes the request along to another sender (who is not part of the deal) and this creates confusion.
Date Posted: 5/18/2010 7:54 PM ET
Member Since: 8/16/2007
Posts: 15,185
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If someone else asked for the books and you promised them to her then you owe the books to that person. I would tell the second person that she is not getting the books, as you told her in the first place) and she needs to cancel the request. If she doesn't cancel it, just let it time out, it will be her own fault that the book gets requested for her from someone else without a deal. I would get the remaining books off of your shelf ASAP.

Date Posted: 5/18/2010 8:07 PM ET
Member Since: 8/18/2005
Posts: 7,977
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I'd cancel the order, and sen her a PM that someone else had claimed the books and you were waiting to hear back from them, so you had to cancel her order. Then post on the thread that someone else had spoken for the book, but you'll keep her in mind if the deal falls through. That way the first person won't think she lost out if she checks the forum first.

Then if the first person doesn't respond back, you'll feel free to offer them to that second person.



Last Edited on: 5/18/10 8:27 PM ET - Total times edited: 1
Date Posted: 5/18/2010 8:35 PM ET
Member Since: 4/9/2006
Posts: 532
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I would PM the first requestor and ask her if she still wants the deal. If she does, and she follows through by ordering one of the two remaining books, I would cancel the order of the second requestor and ship the books to the first person. First come, first served should be the order of the day and you shouldn't make a deal you don't feel good about.

Date Posted: 5/18/2010 8:40 PM ET
Member Since: 8/10/2009
Posts: 173
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I would ask the first person if he/she still wanted it and then decide what to so about the second person. but make sure you know that the person read your PM, because he/she might have decided that he/she wanted to order the book and then look at the PMs the he/she had. so its your choice.

Date Posted: 5/18/2010 9:09 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I did cancel the order and the first person is buddying me a credit for the three books.  I'm a little reluctant to list the book again.

I just posted here because I was wondering if I was being too picky.  I can't really say why it irritated me so much, but it did.

Date Posted: 5/18/2010 10:00 PM ET
Member Since: 8/15/2007
Posts: 3,044
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It would irritate me too since you told her not to order yet. I would be more understanding if she thought it was okay since all three were still on your shelf, but since there was a PM involved, it seems like she was trying to force you into giving her the deal.

Date Posted: 5/18/2010 10:43 PM ET
Member Since: 8/16/2007
Posts: 15,185
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It usually isn't considered polite to cancel a request from a BB deal because that causes her request to move on to the next person with the book (who isn't offering a deal) and the requester often doesn't catch that that has happened. I know she wasn't exactly polite in requesting the book after you told her you were working with someone else, but if you haven't PMed her that you cancelled the request it would be the better person thing to do so that she knows any current requests for that book are not going to include a deal.

Date Posted: 5/19/2010 12:49 PM ET
Member Since: 11/5/2009
Posts: 1,083
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It usually isn't considered polite to cancel a request from a BB deal because that causes her request to move on to the next person with the book (who isn't offering a deal) and the requester often doesn't catch that that has happened.

Thanks for the reminder.  I had forgotten about that process.  I sent her a PM suggesting that she check to make sure that she didn't have another copy of the book on order.