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Topic: What do I do now ?

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Subject: What do I do now ?
Date Posted: 10/18/2011 8:47 PM ET
Member Since: 4/21/2011
Posts: 23
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I didn't have the title the requester wanted. I thought I did because the titles were so similar.  I printed the pre postage wrap.  I was about to wrap the book when I realized that I didn't have the right title he wanted. I PMed him and explained. I offered another title. He wrote back and said he would take another book that I had. He was very nice about it.

Question:  Does this some how mess up the system?  I am not sending him the book that he really wants and the book I downloaded postage for. Does all that matter as long as he gets a book that he is happy with? I want him to be able to go back and request the book he really wants from someone else. I plan to use the prepostage wrap that I down loaded for the other book.

Sorry about all of this.  Next time, I am going to make absolutely sure it is the exact book requested.

I am just really happy that he took another book from me so that my postage was not wasted.

DM

Subject: Just realized
Date Posted: 10/18/2011 8:50 PM ET
Member Since: 4/21/2011
Posts: 23
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I didn't mark this book as mailed.  I guess I will just cancel the first book he requested. Will this cancell the credit given? How do replace the new book for the older book?

DM

Date Posted: 10/18/2011 8:56 PM ET
Member Since: 8/26/2006
Posts: 9,336
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If this is a regularly posted book, it won't cause any major problems, except that he won't be able to reorder the book until he has marked your book received.  If the book he originally ordered is a wish list book, though, he'll lose his place in the wish list line.

Here's a way to avoid that, if you want.

Cancel the transaction for the wrong book.  At this point, he gets his credit back and his request will be passed to the next sender, if there's another sender, or the book will be returned to his wish list, if there are no other copies posted.

Have him order the alternate title from your bookshelf.  Click to "print the wrapper" so that you can mark the alternate title mailed.  (You don't have to actually print the wrapper, since you're using the other wrapper.)

But be sure to actually mail the book on the date printed on the wrapper or the Post Office may return it to you.  If that date is passed, you can take the package to the Post Office and ask them to put a zero postage meter strip on it with the correct date.


He should look at the help doc titled "How do I direct my request for a book to a specific member" so that his request goes directly to you.



Last Edited on: 10/18/11 9:03 PM ET - Total times edited: 6