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Topic: Where do you report PBS having wrong ISBNs for a book?

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Subject: Where do you report PBS having wrong ISBNs for a book?
Date Posted: 8/3/2011 3:09 PM ET
Member Since: 8/18/2010
Posts: 1,540
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I just found one where both the ISBN 10 nd the ISBN 13 are wrong and bring up a totally different book at amazon and b&n.  :)

Date Posted: 8/3/2011 3:18 PM ET
Member Since: 10/30/2009
Posts: 962
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Use the "contact us" link located at the bottom section of the screen.  Then on to feedback.  Good luck.

Date Posted: 8/3/2011 3:26 PM ET
Member Since: 8/18/2010
Posts: 1,540
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Thanks kellie.  Only mistake I ever found in the PBS database.

Date Posted: 8/3/2011 6:20 PM ET
Member Since: 8/23/2007
Posts: 26,510
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It's possible that the ISBN has been reused, which is pretty common.  Publishers pay for ISBN numbers and will often reuse the # of an out of print book for a new release.  If the book was ever traded in PBS under the info it has now, then they probably won't change the listing.

Sianeka - ,
Date Posted: 8/3/2011 6:42 PM ET
Member Since: 2/8/2007
Posts: 6,630
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Mary is right.  If your book's ISBN doesn't match the PBS database, most likely that ISBN has been re-used by the publisher.  PBS can only tie one edition/one book to any given ISBN, and if the first book was tied to the ISBN, then PBS would not be able to change the PBS listing, as there may be transaction history associated with that specific ISBN/book.  So, it would thus appear that the PBS database was wrong when you called up the ISBN and another book is listed, but actually the PBS database is correct, just not current.  PBS would not change their listing under these circumstances.

If this is the case, you could not post your book with the current ISBN usage under the listed ISBN but instead would have to post the book using the Post A Book Without An ISBN function (even though it -does- have an ISBN).  If a member's book does NOT match the PBS listing as to ISBN, title, author and book type then that is the only way to post it here.

The only time PBS would change their listing if research was submitted demonstrating that the ISBN was never, ever used for the book/edition shown in the PBS listing.  Only with documentation showing that the ISBN has only ever been used for a different book would the site administrators change the PBS listing.

All books need to be posted to match the PBS listing.  The listing is always considered "right" when it comes to posting purposes.

Date Posted: 8/4/2011 3:46 PM ET
Member Since: 8/18/2010
Posts: 1,540
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Thanks, I iddn't know that  :)

 

>>>Mary is right.  If your book's ISBN doesn't match the PBS database, most likely that ISBN has been re-used by the publisher<<<

It wasn't a book I was posting, it was a book that I was thinking about getting from somebody's shelf.  I didn't know what it was about, so I went to look it up.  On all the other media databases, it came up as a different book. 

The ISBN comes up correctly in PBS, but it doesn't match the ISBN anywhere else out there.  In other words, the ISBN that it brings up anywhere else isn't the right book.

So, I guess this is starting to make sense to me.  thanks.