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Topic: ?? for those of you who offer 2 for 1 type deals

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Subject: ?? for those of you who offer 2 for 1 type deals
Date Posted: 9/6/2007 5:41 PM ET
Member Since: 8/23/2007
Posts: 26,510
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So if you have an offer like that in your signature and someone orders a book from you but doesn't pm you w/their free choice..., Do you pm them and offer them one for free? Or do you just send the book they ordered.  I just had 2 book orders come in-2 dif people I checked. One was for a book that was one of my original 9bks, 2ks ago.  So I doubt it was on anyone's WL. It was never put on WL hold.  The other was one that I had just listed literally a short time before the order came in-I never saw it go into WL hold or the 1hr wait.  But neither has PM'd for a free book.  On the one hand if they asked I would send the freebie.  On the other hand-why send a free book I don't have to, ya know?  Just wondering what others do in this situation. 

Date Posted: 9/6/2007 5:59 PM ET
Member Since: 2/28/2007
Posts: 2,164
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Don't PM, just assume that they are not interested in a freebie if you hear nothing to the contrary, that's what I do.  Also wait a couple hours before you package the book, maybe they are slow to PM you.

Date Posted: 9/6/2007 6:11 PM ET
Member Since: 4/25/2007
Posts: 11,365
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I don't PM either, I just figure that order came thru the FIFO system or they didn't find anything else on my shelf they wanted.

I'd hate to hold up a regular order waiting for someone to get back to me on freebies.  I figure if they saw my siggy, they'll be sending me a PM right after their order anyway.

Date Posted: 9/6/2007 6:56 PM ET
Member Since: 11/10/2006
Posts: 2,947
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They may have ordered the book via FIFO and aren't even aware that you are doing a deal. In those cases, it is your decision to pm and let them know about it. Sometimes we forget that a majority of the members don't even look in the forums and will not see deal postings.

Date Posted: 9/6/2007 7:01 PM ET
Member Since: 8/6/2006
Posts: 572
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I pm. #1 I want to get rid of books and #2 I state that I'm running a special in the forum so it exposes more people to the book bazzar.  Make sure you set a deadline though..ie I'll be mailing Tues so if would like the freebie, I'll need to know by Monday night. Otherwise you can get left hanging.

Marie

Date Posted: 9/6/2007 7:22 PM ET
Member Since: 12/23/2005
Posts: 1,157
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I do not PM because I found out some people do not respond so then you are stuck with a decision when to mail.

Date Posted: 9/6/2007 7:27 PM ET
Member Since: 9/2/2006
Posts: 4,110
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I don't pm, for the reasons already stated.  Mostly my freebies are damaged, or unpostables listed in my signature and in the forums, so I wouldn't  assume that a person ordering FIFO would be interested in them.   On the rare occasions when I might offer 2 for 1 or some other deal, the chances of getting an order during that time would probably slim as I maybe average two orders a month, if that.

Date Posted: 9/6/2007 11:39 PM ET
Member Since: 4/9/2007
Posts: 548
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I PM and let them know about the deal.   I have had people do this for me before and it is SOO nice.

 

Sarah

Date Posted: 9/7/2007 12:59 AM ET
Member Since: 7/31/2007
Posts: 426
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I PM people when they order books I have the next of in a series, or if I have a book similar to what they ordered. I don't PM 2 for 1 deals. I'm trying to get rid of books but I also like credits! :)

Date Posted: 9/7/2007 4:20 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Sometimes I PM, sometimes I don't. It's totally up to you whether you do or not, and it's not wrong either way. No need to feel obligated to do so, but like Marie said, do set a date for them to respond by, so that you are not left waiting.

Date Posted: 9/7/2007 6:08 AM ET
Member Since: 4/20/2006
Posts: 5,632
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If you do decide to pm, make sure to give them a reply deadline.  Say something like "Thanks for the order....I'm running a 2-1 deal right now.  If you would like to choose a freebie, please let me know by ___________. "  Then if they haven't responded in time, you can still go ahead and mail the book without feeling the need to wait on them forever.

Date Posted: 9/7/2007 9:31 AM ET
Member Since: 4/20/2006
Posts: 5,632
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Sorry to have repeated your advie Marie.  I was half asleep when I replied this morning....

Date Posted: 9/7/2007 9:39 AM ET
Member Since: 5/10/2007
Posts: 5,526
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It all depends on what they order.  If it is something like a small romance book I might ask if they want another one.  Otherwise I assume they don't read the forums or don't want another book or it was an order through the FIFO system.  and sometimes it depends on my mood!  *L*