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Topic: why didn't i get my 2 free credits

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Subject: why didn't i get my 2 free credits
Date Posted: 2/26/2009 5:45 PM ET
Member Since: 2/26/2009
Posts: 2
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it says i get 2 when i join and i have listed 26 books. do i have to do something else

Date Posted: 2/26/2009 5:48 PM ET
Member Since: 8/10/2005
Posts: 4,603
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You shouldn't need to do anything else, I don't think. Does someone else in your household have an account? There are only 2 free credits *per household* so if someone else at your address has an account you won't get 2 more free credits.


Last Edited on: 2/26/09 5:50 PM ET - Total times edited: 2
Date Posted: 2/26/2009 5:49 PM ET
Member Since: 10/23/2005
Posts: 7,719
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Welcome Ashley!

If yours is not the first account in your household, the 2 free gift credits will not apply. They are a one-per-household offer. But you will get credits for swapping books, so as soon as someone orders a book from you and marks it received a credit will be placed in your account.


Date Posted: 2/26/2009 5:50 PM ET
Member Since: 2/26/2009
Posts: 2
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oh my mom used to have an account thanks

Date Posted: 2/26/2009 6:11 PM ET
Member Since: 3/13/2007
Posts: 3,773
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the household thing confuses me. what if you move into a house, and the person who lived there before you happened to be a PBS member too but went inactive and never changed their address?

i know i'm thinking worst case scenario here.

Date Posted: 2/26/2009 7:42 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I suppose if you contacted PBS and explained that you just moved there and no one in your household has every had a PBS account then they could probably fix it for you.

They have this rule to keep people from signing up every family member and posting bogus books just to get free credits.

Date Posted: 2/26/2009 8:28 PM ET
Member Since: 10/6/2005
Posts: 10,772
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Yeah the household thing gets me too. I understand the reasoning, but I can't help but wonder about people living in a multi-family house where everyone shares the mailbox (been there, done that). You could have 2 or 3 "households" but only one mailing address.