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Topic: Why accept a request but never mail the book?

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Subject: Why accept a request but never mail the book?
Date Posted: 2/8/2009 2:56 PM ET
Member Since: 1/20/2009
Posts: 2,680
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This is getting irritating. There are two books on my request list that have 50+ copies in the system. Both of them in the last week have had the request accepted, but then have timed out without the person printing the address or mailing the book. Why would someone do that? Does it happen a lot? I can at least understand when the 'waiting for member' requests time out, since then I can assume it's an inactive member. But to accept a request and then never print the address or mail the book seems strange to me.

Date Posted: 2/8/2009 3:01 PM ET
Member Since: 12/28/2005
Posts: 1,711
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I know it's irritating but it happens.  Life gets in the way sometimes.  Maybe they got sick, had a family emergency, etc.  Who knows.  Life is to short to worry about it.  At least with so many copies in the system you should get it fairly quickly.

Date Posted: 2/8/2009 5:23 PM ET
Member Since: 9/24/2007
Posts: 453
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As an example, I usually send books out quickly.  But in the last 10 days I've been dog sick, followed by my son being dog sick.  Didn't leave the house for days.  I had a book package that had to go out from the p.o.  I finally ended up dragging my poor sick little puppy with me to get it out at the last minute Friday, but honestly, that was kind of dumb of me.  That was the first time I truly got caught- didn't think I was going to be able to get  a book mailed.

Date Posted: 2/8/2009 5:29 PM ET
Member Since: 1/20/2009
Posts: 2,680
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Oh. I guess I didn't think about that, but it makes sense now that I have. I can definitely see that happening now. Okay then, I guess I'll just be patient. With that many copies available, I'm sure I'll get them before too long. Thanks for the explanations.

Date Posted: 2/8/2009 6:34 PM ET
Member Since: 5/9/2006
Posts: 1,755
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Sara, in your position I think I would have paid the extra money to preprint the postage and just let my mailperson take it or ask someone to drop it in a blue box. It would have been better than you trudging out sick to meet your commitment. You could have explained it to the person also if you were unable to mail becasue you were sick. I would have told you to just let me know when you were well and I could have reordered directly from you. A lot better than the people who never let you know why they let it time out. of course their computer could have crashed I guess. Thanks for the reminder that sometimes good people get in a fix and can't send a book out when they say they will. I will try to have kinder thoughts about the people who promise to mail a book to me and never do.

Date Posted: 2/8/2009 7:41 PM ET
Member Since: 9/24/2007
Posts: 453
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I usually mail straight from my mailbox, but in this case a kind soul had actually order three additional books from my shelf along with their original request so I had a big old heavy box to send media mail- no choice, this one had to go out from the p.o.!  You're right I still probably shouldn't have done it- but the p.o. was on the way to the dr. office when I took him so I decided if there was no line I was going to do it.

Date Posted: 2/8/2009 8:31 PM ET
Member Since: 1/1/2009
Posts: 1,924
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This happened to me a few weeks ago, the person accepted and printed a label but never mailed. As it turns out, his business ended up going under that week and he was a mess and forgot all about mailing me the book. He was really sorry about it when he did get back to me. I let him know the book I wanted was mailed by the next person who had it and not to worry, things happen, and I hope he can get back on his feet. I need the book, part of my diet (Ya, I yet books. LOL J/K) but I have learned so much patience here and I think it is good for me! :)

 

 Have faith, your books at some point will come! :)

Date Posted: 2/8/2009 10:23 PM ET
Member Since: 5/9/2006
Posts: 1,755
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I do admire your commitment Sara, at least you were going to the doctor and didn't go out only to mail the books. Kim, how sad to here that one of our members had a business go under, really hard times for so many people.