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Topic: Why aren't my cover images showing up?

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Subject: Why aren't my cover images showing up?
Date Posted: 3/10/2008 1:46 PM ET
Member Since: 1/21/2007
Posts: 163
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I uploaded cover images for most of the books on my shelf.  A day or so later, I go back and see that they are all there.  However, when I click on the view larger picture link, it says image not available!  On some of the books, the image shows up on my shelf, but not on the actual book listing!  Why is this?

Date Posted: 3/10/2008 2:17 PM ET
Member Since: 5/10/2007
Posts: 5,526
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how did you upload them?  If you tried to edit the book data it gets lost in cyberspace.

use the link at the bottom of the page that says Upload Book Covers and put in the ISBN number and the picture.  make sure you have it cropped so that there is no white space on any side of the cover (Amazon has white space on the sides)

depending on how busy they are, they are usually approved within 48 hours



Last Edited on: 3/10/08 2:18 PM ET - Total times edited: 1
Date Posted: 3/10/2008 2:20 PM ET
Member Since: 1/21/2007
Posts: 163
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I used that link, I cropped them, and they've apparently been approved since they show up on my shelf, but they don't show up on the book information page.

Date Posted: 3/10/2008 2:31 PM ET
Member Since: 8/1/2007
Posts: 5,034
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I think that if the image is small in size... there really isn't a "bigger image" to show.  Maybe?

Date Posted: 3/10/2008 2:58 PM ET
Member Since: 1/21/2007
Posts: 163
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I don't think so, because on other images, if there isn't a larger image, it just doesn't have a link.  And that still wouldn't explain why on some books, the image doesn't show up at all.

Sianeka - ,
Date Posted: 3/10/2008 3:43 PM ET
Member Since: 2/8/2007
Posts: 6,630
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There is a bug in the Image upload program.  Sometimes the system does not capture the image properly and not all associated links display the uploaded image like they are supposed to do.  If you are missing some of the images that should be there, such as a Larger Image link not showing the image, the system did not capture the image correctly.  The only "fix" I know about for this situation is to re-upload the image again, and have it go through the process all over again. 

Please resubmit the problem images using the Upload Book Covers link at the bottom of the page and try again.  I know this is extra work, but I know the Image Corrections team and PBS members will be grateful.   And a huge, big THANK YOU from me.  Those blue covers bother me.  *big smile*



Last Edited on: 3/10/08 3:44 PM ET - Total times edited: 1
Date Posted: 3/10/2008 4:55 PM ET
Member Since: 1/21/2007
Posts: 163
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Thanks!  I'll try that.