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Topic: Why I Wait to Respond to Requests

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Subject: Why I Wait to Respond to Requests
Date Posted: 1/16/2014 11:47 AM ET
Member Since: 11/14/2010
Posts: 220
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Example: Yesterday I responded to a couple of requests that I was going to mail out right away--which was good, because the dates I could pick from were only through Monday.  But since both Sunday and Monday were holidays, and Saturday doesn't work for me, responding on Wednesday meant I had to mail by Friday!  So not surprisingly, I tendto wait a few days until I'm ready to mail rather than respond immediately and then have to scramble to get stuff out before long weekends.

 

Just one data point.

Date Posted: 1/16/2014 1:11 PM ET
Member Since: 1/15/2007
Posts: 1,410
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Last Edited on: 2/2/15 1:56 PM ET - Total times edited: 1
Date Posted: 1/16/2014 4:04 PM ET
Member Since: 2/26/2006
Posts: 34,914
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I use PBS postage and always pick the latest date to mail the book, even though most of the time I get the book out the next day.  I can never predict when something might keep me from mailing right away, it's always a good idea to pick the latest date possible.  However, because I use PBS postage, it doesn't matter if the latest date is a Sunday or a holiday.  I can drop it in a blue box anytime.

Date Posted: 1/16/2014 4:17 PM ET
Member Since: 1/17/2009
Posts: 9,727
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I use the APO machine to buy postage for my packages, and there is nothing better than going on Sunday when there is no line and no people. I regularly pick Sunday as my mailing day. I actually wait to accept requests until i can pick Sunday, as a matter of fact.



Last Edited on: 1/16/14 4:17 PM ET - Total times edited: 1
Cathy A. (Cathy) - ,
Date Posted: 1/16/2014 4:33 PM ET
Member Since: 12/27/2005
Posts: 4,124
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Some useful info from the Help Center. I highlighted the relevant parts.

  • Your deadline to mark a book mailed appears in red on the transaction for the book on your My Account page
    • The deadline will be 11:00 PM ET, 5 days after the acceptance date if you click "I can mail within two days" when accepting the request
    • The deadline will be 11:00 PM ET, 2 days after the alternate mail-by date you choose if you click "I can mail LATER" when accepting the request
  • It is okay to mark your book mailed before you have mailed it if:

    • The deadline date falls on a postal holiday
    • Your computer/Internet access is unreliable
    • You plan to mail the book on your way out of town
Date Posted: 1/16/2014 5:09 PM ET
Member Since: 1/15/2007
Posts: 1,410
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Last Edited on: 2/2/15 1:55 PM ET - Total times edited: 1
Date Posted: 1/17/2014 9:00 AM ET
Member Since: 8/6/2006
Posts: 592
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Cathy, that works for tptb at PBS but most members don't know those rules and they expect that their books will be mailed by the date actually shown on their home page. :)

Date Posted: 1/17/2014 9:16 AM ET
Member Since: 8/26/2006
Posts: 9,327
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they expect that their books will be mailed by the date actually shown on their home page. :)

That works.  The deadline date shown in red on our My Account page includes the 2 or 3 days grace built in to the system -- 2 extra days if you click "I can mail later", or 3 extra days if you click "I can mail in 2 days."

Cathy A. (Cathy) - ,
Date Posted: 1/17/2014 9:23 AM ET
Member Since: 12/27/2005
Posts: 4,124
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OK, then hopefully my pointing out the accurate info has corrected the expectations for at least a few of these mistaken members.

Date Posted: 1/17/2014 9:24 AM ET
Member Since: 11/14/2010
Posts: 220
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"I should check the APO on the way out of the PO next time and buy a few MM stamps."

I'm not sure what you mean by "MM stamps", but you may want to make sure that using them on a package > 13 ounces does not lock you in to handing it in at the counter, or it somewhat defeats the purpose.

Date Posted: 1/17/2014 10:07 AM ET
Member Since: 2/13/2007
Posts: 2,264
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By MM stamps, I think the poster means stamps for Media Mail. You can use those for books over 13 oz., not having to hand it to a postal employee, because postage purchased at an APC is traceable, meaning that the PO can trace who purchased that postage. The relevence? The 13 oz. rule came into effect as part of Homeland Security rules. You mail a bomb using an APC, they can determine who bought the postage.



Last Edited on: 1/17/14 10:07 AM ET - Total times edited: 1
Date Posted: 1/17/2014 1:12 PM ET
Member Since: 1/15/2007
Posts: 1,410
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Last Edited on: 2/2/15 1:55 PM ET - Total times edited: 1
Date Posted: 1/18/2014 4:39 PM ET
Member Since: 1/23/2010
Posts: 2,282
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Shipping is a factor for me but the biggest reason I wait to respond to requests is to be certain I can locate the book. My PBS hoard is all over the place, and I'm not the only one who uses it. This year I acepted a couple requests that I later had to cancel because I couldn't find them in time to mail. It felt awful making those people wait 4 or 5 days and then having to say "Sorry I can't find the book, please excuse the delay." It wasn't very nice of me. Now I don't accept requests until I have the book in hand.

Date Posted: 1/18/2014 6:58 PM ET
Member Since: 11/14/2010
Posts: 220
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I also pull the book before responding, both to make sure I have it and to make sure it's (still) in postable condition.