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Topic: wifes account

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Subject: wifes account
Date Posted: 11/24/2009 5:51 PM ET
Member Since: 6/1/2009
Posts: 1
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i joined for my wife some time back. she is computer illterate.  my computer crashed and now i cant find her account and it has maybe 5 credits. can anyone help me i have searched all the names and nicks that i can think of and got nothing i have ordered several books from her account is there a record somewhere?  any ideas would be appreciated

 

ken raines

Date Posted: 11/24/2009 5:57 PM ET
Member Since: 8/23/2007
Posts: 26,510
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She will onlly show up in the Member Directory if you set up a profile for her.  If you can't remember her log in name/password then you will have to contact PBS.  If you haven't been responding to any WL offers or book requests from her account then it might have been closed for being inactive. In which case you will have to contact PBS to get it reinstated.   It only takes 1 or 2 no responses now to get an account closed since inactive accounts clog up the FIFO and WL lines.

Date Posted: 11/24/2009 8:47 PM ET
Member Since: 2/23/2008
Posts: 285
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If you go to your My Account tab and click on the Transaction Archive, there is a record of all books you've ordered and received.  That would help you find the account if you've ordered a book from her, but if you don't remember the login information you'll have to contact PBS like Mary said.

Date Posted: 11/24/2009 9:28 PM ET
Member Since: 9/24/2005
Posts: 447
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If she has a public profile, try Community / Member Directory. In the Search box, enter your city & state in the boxes & hit Search. This brings up a list of all members with public profiles in your city (yours is on the list.) The only one with a last name of $. is Amanda (dogwalker) but only you can tell if it's her or another, or not listed. You can also search by email address if you know which one you used for her account.

Scott out.



Last Edited on: 11/24/09 9:30 PM ET - Total times edited: 1
Date Posted: 11/25/2009 3:28 AM ET
Member Since: 12/28/2006
Posts: 14,167
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Hi Ken, I share your pain...techie has become quite intimate with my computer lately  ;) 

From the Member Directory, I entered your hometown.  I see two possibilities, Amanda R (dogwalker) and a private account with the nickname (SouthernFlower)...either of those your wife?

What Ashley said, if you've ordered from her account it will appear in your transaction archive.

Good luck!

Date Posted: 11/25/2009 10:10 AM ET
Member Since: 2/2/2007
Posts: 2,667
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If you have ever transferred credits between accounts you might be able to see her account name under credit registry???

Date Posted: 11/25/2009 11:35 AM ET
Member Since: 1/5/2008
Posts: 3,338
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in this instance, your best bet is to send feedback to the team.  they can see into your wife's account and give you the information needed -- or they can possibly reset your password.

just FYI, though, you accessing your wife's account, or creating an account in her name, without her using it herself, is against the terms of use. 

Date Posted: 11/25/2009 12:01 PM ET
Member Since: 8/16/2007
Posts: 15,185
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Did  you check the email account tied to her account for any comunication? As Jessyka says, its against the TofU to maintain someone else's account; if they saw that type of activity, they might have closed her account. You probably want her to contact the Team, they shouldn't give you any information on her account.