Search - List of Books by William B. Martin

Total Books: 15
Providing Quality Service What Every Hospitality Service Provider Needs to Know
Quality Service What Every Hospitality Manager Needs to Know
2002 - Quality Service What Every Hospitality Manager Needs to Know (Paperback)
ISBN-13: 9780130930187
ISBN-10: 0130930180
Genre: Business & Money
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Study Guide
2001 - Study Guide (Paperback)
ISBN-13: 9780130949813
ISBN-10: 0130949817
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Superior Service
1995 - Superior Service (Paperback)
ISBN-13: 9781560523697
ISBN-10: 1560523697
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Quality Customer Service for Front Line Staff
1994 - Quality Customer Service for Front Line Staff (Paperback)
ISBN-13: 9780749412470
ISBN-10: 074941247X
Genre: Business & Money
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Managing Quality Customer Service
1991 - Managing Quality Customer Service (Paperback)Paperback, Hardcover
ISBN-13: 9780749403522
ISBN-10: 0749403527
Genre: Business & Money
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Managing Quality Customer Service
1991 - Managing Quality Customer Service [Better Management Skills Series] (Hardcover)Paperback
ISBN-13: 9780749403515
ISBN-10: 0749403519
Genre: Business & Money
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Managing Quality Customer Service
1989 - Managing Quality Customer Service [A Fifty-Minute Series Book] (Paperback)Paperback, Hardcover
ISBN-13: 9780931961830
ISBN-10: 0931961831
Genre: Business & Money
  • Currently 3.5/5 Stars.
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Quality Customer Service The Art of Treating Customers as Guests
1986 - Quality Customer Service the Art of Treating Customers As Guests [Crisp Fifty-Minute Books] (Paperback)
ISBN-13: 9780931961175
ISBN-10: 0931961173
Genre: Business & Money
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Quality Customer Service [Crisp Fifty-Minute Books] (Paperback)Paperback
Quality Customer Service
Quality Customer Service [A Fifty Minute Series Book] (Paperback)Paperback
ISBN-13: 9781560522034
ISBN-10: 1560522038
Genre: Business & Money
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