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Topic: Wish List Question

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Subject: Wish List Question
Date Posted: 9/29/2011 3:50 PM ET
Member Since: 7/24/2010
Posts: 52
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I had a book on my wish list for quite some time - when the book became available, I accepted it - as it was what I requested - paperback copy.  When I received the book, it was a hard cover and completely different ISBN.

When you wish list, and your book becomes available to you, does it offer whichever is available?  Why would I be sent the wish list book with a different ISBN? 

I accepted the book as in 'good condition' because it is and it's not like I won't read a hard cover, but my preference is paperback - which is what I had specifically requested.  I also don't believe this is the senders fault - how would they know to send me a copy of this book but not paperback.

Date Posted: 9/29/2011 3:54 PM ET
Member Since: 1/17/2009
Posts: 9,664
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Yes, it was the senders fault.

When anybody posts a book, they are expected to post it by ISBN, and to verify that the author, title, ISBN, and binding type of the book in the PBS listing matches the book in their hand.

If those 4 things don't match, they are not supposed to post the book anyway.

Your sender did not post the book to the proper ISBN.

You have already marked it received. But the most proper thing to do is to mark the book "Reveived with a Problem - Wrong Book" because you did not receive the ISBN that you are wishing for. You have the option to request your credit back from the sender. (People usually choose to ask for the credit back in this case, when they are not going to use the copy that was sent, and they want to get back in line fo rthe book they are actually wishing for. But, you have the right to ask for your credit back, regardless of whether or not you plan to use the book anyway). You can also just mark the book RWAP, but not ask for your credit back.

Marking the book RWAP would let the sender know that they have done something incorrectly. That way, they won't do it again.



Last Edited on: 9/29/11 3:59 PM ET - Total times edited: 1
Date Posted: 9/29/2011 3:58 PM ET
Member Since: 4/7/2008
Posts: 15,690
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Courtney,

When members post a book, they must make sure that their book matches the posting in 4 different criteria: ISBN, author, title and booktype. So it's actually the member's fault for not correctly paying attention when they posted the book - when they got the request, all that information is available in the request and they should have made sure that everything matched.

On your end, you should have marked the book 'received with a problem.' You wouldn't have to request your credit back if you didn't want to, but RWAPing flag members that are not following the rules.



Last Edited on: 9/29/11 3:58 PM ET - Total times edited: 1
Date Posted: 9/29/2011 6:04 PM ET
Member Since: 10/22/2009
Posts: 1,452
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As the others have said, the ISBN and book type must match--otherwise it's a RWAP.

I have the same issue--there are several books on my wishlist that I'm looking for a specific edition of (The Anne Perry novels on my list).  But there are other copies that are different ISBNs than the ones I'm wishing with several copies in the system.  I've received the wrong copy a few different times and had to RWAP the transaction.  It's frustrating because I'd get excited that someone was posting one of the books I wanted, only to be disappointed when I received the wrong book.  I'm pretty sure that at least some of the time, people look and see a wished for copy of a book and just post their book to that copy even though the ISBN doesn't match in the hopes that the receiver will just mark it received.  For these books, I finally started PMing the person posting the book to me, requesting they make sure the ISBN matches before sending the books.  So far the PMs are working--but all the transactions are getting cancelled because they are indeed the wrong ISBN!

Date Posted: 9/29/2011 6:46 PM ET
Member Since: 5/22/2005
Posts: 1,592
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That book is now on your bookshelf as a harcover so after you read the book and post as available, the member who orders it will think they are getting a paperback with a different ISBN.

You have to delete the book from your bookshelf and post it with the correct version and correct ISBN.

Date Posted: 9/30/2011 9:19 AM ET
Member Since: 7/24/2010
Posts: 52
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Thank you all so much for the information.  I guess I was just hoping the sender was not in the wrong and there was an error in the system - I like to trust first then question later!!  LOL

As for the book being posted on my book shelf incorrectly, when it went to my TBR list, I deleted the original posting and entered the correct ISBN so I didn't erronously post the incorrect book.  I have only received a few 'wish list' books and am new at that part.

In all, PBS has been very kind to me and my reading addiction.  Never any major problems and kind, courteous people on here.  I wasn't sure how that had happened but will definitely keep a closer eye on these transactions.

Again, thank you all for the help on this and making me aware of what to look out for in the future!

Have a great day.