Book Reviews of Working With Difficult People

Working With Difficult People
Working With Difficult People
Author: Muriel Solomon
ISBN-13: 9780139573828
ISBN-10: 0139573828
Publication Date: 10/1990
Pages: 320
Rating:
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0 stars, based on 0 rating
Publisher: Prentice Hall
Book Type: Hardcover
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3 Book Reviews submitted by our Members...sorted by voted most helpful

reviewed Working With Difficult People on + 28 more book reviews
Helpful Score: 1
Wish I had read this book when I still worked for a credit union. There are hundreds of strategies and techniques to help you handle the difficult people we ALL work with. It is a reference tool/guidebook. You look for your particular problem boss or co-worker. You know the ones: SNIPERS who attack you, disguising their jabs with jokes or the ONE-UPPERS who have to top whatever you say and go you one better. If defines the person, what you may be thinking, what their thoughts might be and the strategy to use. It helps you deal with the problem logically not emotionally. I had to deal with a belligerent co-worker, I could I used this book then.
reviewed Working With Difficult People on + 85 more book reviews
Don't recall much of it
reviewed Working With Difficult People on + 35 more book reviews
I know nobody here comes in contact with anyone difficult, but maybe you know someone who does........