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Topic: Wrapping only -RWP?

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Subject: Wrapping only -RWP?
Date Posted: 7/31/2008 7:46 PM ET
Member Since: 12/16/2007
Posts: 148
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A book I requested was treated as lost by PBS. My credit was returned and I was placed back in order in the WL.  Today I received the remains of the wrapping with the "damaged in handling......" note.  No book, just the  wrapping. From the shredded remains I can tell the sender wrapped with due diligence.  Do I mark RWP, even though I didn't actually receive the book?  Is the sender out of a credit if I just let it stay as lost?

Date Posted: 7/31/2008 7:49 PM ET
Member Since: 6/15/2006
Posts: 1,691
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You haven't received the book so you should keep it as lost. 

Date Posted: 7/31/2008 8:33 PM ET
Member Since: 8/26/2006
Posts: 9,337
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Ange nailed it :-)  Here's the help doc on this issue. 

I received an empty wrapper--no book inside!

Date Posted: 7/31/2008 9:52 PM ET
Member Since: 12/16/2007
Posts: 148
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Thanks for the link!  I should have known the help docs would have covered it.