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Topic: Wrong Book -- Not Sender's Fault

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Subject: Wrong Book -- Not Sender's Fault
Date Posted: 10/9/2008 9:45 PM ET
Member Since: 1/5/2008
Posts: 3,362
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So, the other day I was looking up graphic novels available online.  Up came a spider-man book, which my BF and i looked at, and decided he wanted.

But it's not a graphic novel -- it's a child's paperback novel.

This isn't the sender's fault, but this is not the book we thought we were getting.  How do I make sure that PBS corrects the genre?

Thanks!

Date Posted: 10/9/2008 10:25 PM ET
Member Since: 5/3/2006
Posts: 6,436
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You can edit the book data - look up the book and you'll find the edit button under "more options," I think.

Date Posted: 10/9/2008 10:55 PM ET
Member Since: 7/31/2007
Posts: 2,693
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ok...have to be technical here...if it was posted correctly (title, ISBN, author, binding) then it technically wasn't the Wrong Book....it was actually not the book you thought it to be.  Two different things...

Sorry...tried not to post but, that has been bugging me!!! :-D

 

Date Posted: 10/10/2008 8:52 AM ET
Member Since: 1/5/2008
Posts: 3,362
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christy, i agree with you.  it was categorized wrong, and i needed to know how to change it.  :)

Date Posted: 10/10/2008 12:13 PM ET
Member Since: 5/10/2005
Posts: 2,357
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I've not had much luck with getting genres fixed. 

I didn't end up with a kids book, but I did end up with a text-only book. I was NOT pleased.  It wasn't the sender's fault (and I didn't say a word to them) but I was unhappy.

What I did was to put in a review of the book that included the fact some idiot marketer stuck it in the wrong genre.

Date Posted: 10/10/2008 12:42 PM ET
Member Since: 8/16/2007
Posts: 15,200
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If the graphic novel and the child's book both carry the same ISBN, there is nothing to do about it, either one can be posted to that ISBN and it is a crapshoot on what you will get. Requester Conditions will be the only way to get the correct version.  If that ISBN is never printed as a graphic novel then I would recommend tagging the book with the correction. That way it is more visible to people looking at it. Many do not read the reviews on books and any reviews that are not actually reviews will eventually get enough thumbs-down that they will disappear.

eta: it may be beneficial to tag the ISBN even if it is for both. Something like "ISBN covers both graphic novel and children's book novel" or something so people will see they may get either version.



Last Edited on: 10/10/08 12:43 PM ET - Total times edited: 1
Date Posted: 10/10/2008 5:46 PM ET
Member Since: 10/13/2007
Posts: 36,445
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Which book was it? The ISBN would be great.. We get a few books like that at the library, makes out its a graphic novel but is really a normal book.  Kinds would like to know in case we order it and I can make sure it gets put in the right section.

 

Date Posted: 10/10/2008 5:52 PM ET
Member Since: 8/26/2006
Posts: 9,336
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Do a Google search first to see if the ISBN covers both the graphic novel and children's book.  Check a number of websites until you are sure.  Search for both the 13- and 10-digit ISBNs. If the ISBN applies to both versions, then you have to post the graphic novel as if it did not have an ISBN (since the children's book was here first). 

If the ISBN search shows that the book here is simply listed under the wrong genre, then click on the title to open the book's info page, and over on the right, click on "more options," and then "edit book date."  You can adjust the genre there, and correct the description.  You should also include your research info at the top of the edit page so the approver can verify it.

This is a great thread if you are interested in helping to edit data (or submit cover images) here: Want to help with Data & Images? Find help here

Date Posted: 10/10/2008 7:18 PM ET
Member Since: 5/10/2005
Posts: 2,357
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Except if it's listed here in the graphic novel genre, then why is the kid's book "here first"?  Sounds to me like it's a graphic novel and the kids version shouldn't have been posted.  

Date Posted: 10/10/2008 11:07 PM ET
Member Since: 7/7/2007
Posts: 4,815
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<<If the graphic novel and the child's book both carry the same ISBN, there is nothing to do about it, either one can be posted to that ISBN and it is a crapshoot on what you will get.>>

I disagree.  If there's a graphic novel and a children's book with the same ISBN, that's 2 different books with the same ISBN, so you can't list both under that ISBN.  Whatever is reflected in the book description can be posted by ISBN, and the other should be posted as a non-ISBN items, just like other books sharing ISBNs, as Patty has said.

Cheers,

Catt

Date Posted: 10/11/2008 3:16 AM ET
Member Since: 8/26/2006
Posts: 9,336
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Whichever was here first -- hard to tell since we don't have the ISBN.

Date Posted: 10/14/2008 11:28 PM ET
Member Since: 3/25/2007
Posts: 369
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If there's a graphic novel and a children's book with the same ISBN, that's 2 different books with the same ISBN, so you can't list both under that ISBN.

Actually, I'd disagree with that. People are expected to match the title, author, ISBN and binding - not the genre. The genre doesn't even come up when you post a book by ISBN.

I think there's a very slim chance that a graphic novel and a novel have the same ISBN, and would bet that the genre was wrong.  But if they did have the same ISBN, by some fluke, and the basics matched, it would be acceptable, by PBS's rules, to list either book under the ISBN.

Date Posted: 10/15/2008 11:18 AM ET
Member Since: 8/16/2007
Posts: 15,200
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I disagree.  If there's a graphic novel and a children's book with the same ISBN, that's 2 different books with the same ISBN, so you can't list both under that ISBN.  Whatever is reflected in the book description can be posted by ISBN, and the other should be posted as a non-ISBN items, just like other books sharing ISBNs, as Patty has said.

The problem is, as Anna points out, the description and genre are not things that PBS requires to match. The Help is very clear that only title, author, ISBN and binding type are required to match when posting a book. I don't think I have ever looked at the genre of a book I've posted.

Date Posted: 10/18/2008 8:15 PM ET
Member Since: 1/7/2008
Posts: 797
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But would the author of a children's book and graphic novel really be the same? 

Date Posted: 10/18/2008 8:23 PM ET
Member Since: 3/13/2006
Posts: 2,024
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Good point, Heather!  It's most likely that the book was miscategorized at some point.  What a disappointment for Jessyka and her BF.