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Topic: Wrong book or not??

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Subject: Wrong book or not??
Date Posted: 6/3/2008 1:03 PM ET
Member Since: 9/18/2005
Posts: 29
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I got a book today that I really didn't want...

I requested a book for my daughter and had searched around until I found a hardcover that was unabridged.  I requested that book (I thought).  The book I received was a different version with a totally different ISBN number.  I mean, if I had wanted that version, I would have requested it.  I don't understand why they didn't post it with the ISBN number than was *clearly* printed on the back cover--instead they posted it with a 5 digit ISBN. 

I don't want to be too picky here but I do want my daughter to read the unabridged version and I didn't exactly get the book I requested.  Ugh, this is the 2nd book in a month I've gotten with a problem and I just don't want my account to look bad!

I haven't marked it received yet--I wanted to gather more opinions...My initial thoughts are that I mark it "wrong book received" because it wasn't posted by it's correct ISBN but isn't there a gray area there with 5 digit ISBNs?

Date Posted: 6/3/2008 1:08 PM ET
Member Since: 8/9/2005
Posts: 20,024
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If it is not the book that it was listed as then mark it wrong book recieved but if the book type (ie hard cover paper back etc) the title and author match and it didnt say anything about being abridged then you did get the book you ordered. They probably listed it with the 5 digit ISBN because the one on the book shows a different book or the wrong version. When that happens you have to list a book as if it has no ISBN.

Date Posted: 6/3/2008 1:50 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Have you run the ISBN that's on the book through? What book does it come up with ?  Chris could be right in that the ISBN that's printed on the book shows a different binding or a different book altogether and that's why they used the 5digit ISBN.  Does the book description show it as an unabridged version?  I mean the description for the 5digit ISBN you ordered in from?  When someone does the 5digit ISBN they provide the book's info.  So if it said it's an unabridged version and it's clearly not-then I would mark RWP.  The first thing you need to check though is what book the ISBN on the back of the book brings up.  If you ordered it based on the cover picture and the cover looks the same as the one you wanted-then it's not the senders fault-unless the book description says it's the unabridged version.

I bought a book at the UBS recently and when I put the ISBN# in it came up with a completely different book. Same publisher but different author and book title.  They had clearly reused the ISBN.  I put the ISBN# through Amazon and another book site and they all brought up the same book. So when I post mine, I'll have to use a 5digit ISBN. 

Date Posted: 6/3/2008 2:08 PM ET
Member Since: 9/18/2005
Posts: 29
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I did run the ISBN through the system and the book popped up.  I don't see any difference--the only thing I can think of is that this ISBN says "school library binding" and maybe the sender didn't know what that was.  I just did not want the abridged version and I knew in advance that this ISBN was abridged (it didn't say that but it's a "Great Illustrated Classics" book and those are abridged--I specifically avoided that ISBN and ordered a different one).  IMO, I think the book should have been posted with the ISBN listed on the back instead of generating a new ISBN.  It shows up "School Library Binding" and I would definitely call this book SLB.  I've seen books like this in the school library.

Probably the sender posted it with a 5 digit ISBN to be safe, thinking someone might complain if it wasn't exactly school library binding.  It just so happened that I tried to get an unabridged version and ended up with the wrong one, by accident no doubt.  It's disappointing though--I tried really hard to get a version that I thought was unabridged and ended up getting one anyone.  Live and learn I guess...

Date Posted: 6/3/2008 2:22 PM ET
Member Since: 8/16/2007
Posts: 15,201
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I am confused, they posted it with a 5 digit ISBN and you ordered that copy and now you say it is the wrong ISBN?  I don't think a book that is posted without an ISBN can have a wrong ISBN because, well, it doesn't have one according to the system. The system gives many reasons for a person to post using the no ISBN feature, including books with ISBNs on them. Was the decription of the book wrong? If the description of the book was wrong, then it would be posted wrong and a RWP-wrong book. If they posted a book as a non-ISBN with all the information matching the actual book and you ordered it from them thinking you were getting something else, then I don't think you can mark it RWP.

Date Posted: 6/3/2008 2:37 PM ET
Member Since: 9/18/2005
Posts: 29
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It does have an ISBN, listed in big bold numbers on the back and, as far as I can tell, the info that comes up when you put in the ISBN is correct.  I don't know why the sender didn't list the book with the ISBN that is on the book.  The sender must have listed the book as not having an ISBN--but it did have an ISBN and it's not easy to miss.

The point is this--I actively tried not to get this specific ISBN (because it was abridged/adapted) but got it anyway because the sender posted it as not having an ISBN (even though it did).  My mistake.

Date Posted: 6/3/2008 3:12 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Yup, ordering a book listed through the no ISBN method does not guarantee that the book doesn't have one, in fact, there are many books in the PBS system that are listed that way because the binding listed in the system doesn't match and the Help Center says they cannot post that book by that ISBN. I suspect the person could not post it by the ISBN because they did not have an edition with library binding (or didn't know what library binding was so they played it safe).

Anyhoo, in order to get the copy you want for your daughter, I would recommend some detailed RCs for this book.  Explain the aspects of the book you are looking for, and maybe even list the ISBNs you don't want. You can turn them on just before you order this book, and then turn them back off so they don't affect any other orders. That way, even if the one in the system looks like it might work, you can find out before you've wasted a credit.