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Topic: wrong book.

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Subject: wrong book.
Date Posted: 7/27/2007 1:35 AM ET
Member Since: 2/25/2006
Posts: 5
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I started to write a paragraph and it got really wordy, so for simplicity decided to use bullet points:

 

  • I have been on a waiting list for over a YEAR for a 1970 hardback edition of a certain book. When I posted it to my wishlist I was 1 of 1 waiting for the book.
  • The book was posted in the system, and before I accepted it, I checked to make sure it was the proper edition. It was
  • I requested the book.
  • I received a book in the mail that was the wrong edition- 1988
  • I dont want to mark the book as received, because there is a waiting list, and it is a rare book.  I may never get the book if I have to re-add it to my wish list.
  • I decided to be nice and let the sender know the quandry.  I told her that I would send her a credit when I receive my credit back in a month or so.
  • She said she "researched" the issue, and that she sent me the right book and wants me to mark the book received.
  • Once again I checked my account, and the book en route to me was listed as published in 1970.  Again, not the book I ordered.

Am I breaking this rules by not marking it as received?  If I mark it received, but with a problem, will I go back first position spot in line?

 

Thanks in advance for any help you can send my way.

Date Posted: 7/27/2007 2:31 AM ET
Member Since: 6/4/2007
Posts: 2,941
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sorry....wrong thing....

 



Last Edited on: 7/27/07 2:31 AM ET - Total times edited: 1
Date Posted: 7/27/2007 2:32 AM ET
Member Since: 4/9/2007
Posts: 548
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if the ISBN matches you should mark it as received...if it is the incorrect  ISBN then you should mark it received with a problem....and then you will have to ask for your credit back.

the way the system works...is if they used the same ISBN for later editions...the oldest date stays....(this is because most people want the most recent one)...(trust me,.,I know this isn't always the case (I like old, first editions of books too).

 

But...if you received the book you have to mark it as received.   

 

Does this answer your question? 

 



Last Edited on: 7/27/07 2:36 AM ET - Total times edited: 1
Date Posted: 7/27/2007 2:34 AM ET
Member Since: 4/9/2007
Posts: 548
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PS>>>
If you really did get the wrong book and you mark it received with a problem...you could send a message to the site owners......and tell them the situation and ask that you be put back at #1.  I know that people have done this before and it worked out for them

Date Posted: 7/27/2007 3:53 AM ET
Member Since: 5/18/2007
Posts: 13,174
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If you hadn't verified with the sender prior to her sending I'd say you should mark the book received if the ISBN #'s correspond.

But since you did verify, regardless of the ISBN #, I would not mark the book received and I would return the book with my own money. I'd send it return-receipt requested as well so you know she got the book back. Then she can have her book and repost it. The system would then give me my credit back automatically.

Date Posted: 7/27/2007 6:53 AM ET
Member Since: 8/30/2005
Posts: 827
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The Help Center sez:

(under There is a problem with a book I received!)

(link within above  How to tell if the book you received is a "wrong book")

Wrong-book transactions:

A "wrong book" at PBS means a book that does not match its listing in the PBS Database in one or more of the FOUR necessary aspects:  ISBN, Title, Author and Booktype. 

  • Nothing else about a listing needs to match
  • Cover image does not have to match
  • Publisher does not have to match
  • Publication date does not have to match.

...

A Wrong Book is also a book that was inappropriate for posting at PBS (but not because of its condition): for example, an Advanced Reader Copy, or a leaflet/pamphlet/booklet without ISBNs.

------------------

So you should mark the book received if the ISBN matches and ask R&R to be put back to #1 on the Wish List for the book.  It might be hard to get the 1970 pub date if it was reprinted with the same ISBN, though--the later versions are probably more common.  Pub date matching the listing is not one of the things you can always count on at PBS.

Yes, IMO it would be breaking the rules not to mark the book received.

Did you verify with the sender, or did you mean that you just checked the listing to see the pub date?
 



Last Edited on: 7/27/07 6:55 AM ET - Total times edited: 1
Date Posted: 7/27/2007 1:51 PM ET
Member Since: 10/6/2005
Posts: 10,629
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If you PM'd the sender about the date and she told you it was the 1970 copy, and then sent you a 1988 copy, she was in the wrong and should refund your credit.

What was the book and what was the ISBN number? I'm surprised it even had an ISBN back in 1970, most books weren't getting them at that point, they'd only been started in 1969 and weren't mandatory yet.

Date Posted: 7/27/2007 2:47 PM ET
Member Since: 1/8/2007
Posts: 8,139
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What was the book and what was the ISBN number? I'm surprised it even had an ISBN back in 1970, most books weren't getting them at that point, they'd only been started in 1969 and weren't mandatory yet.

Bren, I'm thinking the same thing, too. A book that old that was printed in the U.S. is unlikely to have an ISBN. In fact, I'd think that the only way the original edition could be found would be as a non-ISBN listing.