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Topic: wrong image or wrong ISBN or mismatch or something....

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Subject: wrong image or wrong ISBN or mismatch or something....
Date Posted: 11/15/2007 5:52 PM ET
Member Since: 9/22/2007
Posts: 184
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Last night I uploaded a cover image for The History of the Greenbrier:  America's Resort (ISBN 0929521145).  When I checked today to see if the image was accepted so I could post the book, the ISBN shows the cover of a book called Freedom through Faith, totally different from what I uploaded.  How do I get this fixed?

And a second question:  I tried to enter a book called A Question of Character:  A Life of John F. Kennedy (ISBN 0029259657).  It's already in the system but the description says it's a board book.  It's not; it's a regular hardback.  When I tried to use the Edit Book Data feature, it doesn't let you edit the book type.  How can this be corrected?

Ginnie



Last Edited on: 11/15/07 5:57 PM ET - Total times edited: 1
Date Posted: 11/15/2007 6:21 PM ET
Member Since: 2/11/2007
Posts: 808
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I would use the Contact Us link to report the first problem, requesting that the (obviously incorrect) cover be deleted.

It is my understanding that if the "book type" is wrong, there's nothing that can be done - everyone with that ISBN thereafter will be required to post the item as though it had none. I have had a couple of British books that were okay at Amazon.uk, but the hardcover and paperback ISBN's got transposed over the Atlantic, making them useless here at PBS.

 



Last Edited on: 11/15/07 6:22 PM ET - Total times edited: 1
Date Posted: 11/15/2007 7:47 PM ET
Member Since: 4/6/2007
Posts: 1,371
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Last Edited on: 6/5/11 11:12 AM ET - Total times edited: 2
Date Posted: 11/15/2007 8:18 PM ET
Member Since: 9/22/2007
Posts: 184
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Thanks to both of you for the ideas.  I'll follow up and see if I can get things fixed.

 

Ginnie