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Topic: Would it be the wrong thing to do?

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Subject: Would it be the wrong thing to do?
Date Posted: 4/29/2017 2:44 PM ET
Member Since: 6/19/2008
Posts: 5,698
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I'm really tired of people not marking things received when I post wish list books FIFO. It does not happen with people on my friends list or people who are active on the forums.  Most of the books that I post fifo,I've had to check tracking and send a pm. that they may or may not mark received .

So I posted another one and this person does not have a membership , it has been accepted ( Not sure if It had a green W from long ago that may be a abandon acount)  I pm'ed them just to see if they still want it but havent gotten a message back.  Should I mail or not?

Date Posted: 4/29/2017 6:06 PM ET
Member Since: 1/17/2009
Posts: 9,852
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You can tell if it was auto-accepted by checking the Details icon on your Transaction. It will tell you when the book was offered and accepted.

If you are worried that it was auto-accepted and the account isn't active anymore, buy postage from PBS and send it, then you have your credit and nothing to worry about.

If it wasn't auto-accepted, then the person logged in to accept it, therefore, I imaginge they will be expecting it.

I wouldn't wait for an answer to a PM, (I know, it's unimaginable to us regular forum posters, but ...) many people don't log in every day, in fact, they might only log in when they get an email about being offered a book.

 

Date Posted: 4/29/2017 7:10 PM ET
Member Since: 6/19/2008
Posts: 5,698
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Thanks Sara

Date Posted: 4/30/2017 12:48 PM ET
Member Since: 2/13/2007
Posts: 2,271
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It's not just abandoned accounts who are causing problems not marking books received. Lately it has been a consistent problem for me. I had one a week or so ago (a standard member) who I PMed just before the book was to go lost. I got a prompt reply acknowledging receipt weeks earlier (I always use tracking so I am aware of how long people are taking to mark books received) but the member STILL did not mark it received. Gave her 24 hours before I contacted PBS who contacted her and it was finally marked as received. I've been here over 10 years and never had the problem of people not marking books received that I am having now. Have never seriously considered leaving PBS before, but having to chase people down for my credits is really getting to me and if it continues I very well may throw in the towel.

Date Posted: 4/30/2017 2:36 PM ET
Member Since: 6/19/2008
Posts: 5,698
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Sally , I've been having the same problem.  I know how you feel.

Date Posted: 4/30/2017 5:57 PM ET
Member Since: 9/8/2009
Posts: 619
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There's definitely been an upsurge lately in people not marking books received in a timely fashion, at least for me.  I'm chasing one right now.  Can't speak to why, but it's MADDENING. 

Date Posted: 6/22/2017 5:41 PM ET
Member Since: 3/23/2008
Posts: 2,481
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I've been having the same issues lately with members not marking their books received.  I do save all my slips from the usps now with the tracking numbers on them as I did have one book go missing a couple of months ago and I had not saved the slip for it.  I wait at least a week to 10 days after the book has been shown as received by the post office and then send a pm to the requestor asking confirmation of delivery.  I don't ever seem to have this issue with friends or fellow forum members here at PBS though.

Date Posted: 6/23/2017 1:27 PM ET
Member Since: 6/2/2014
Posts: 9,311
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I get that too and books sent to me..being sent to me so late (Even though marked mailed) I'm getting them 4, 5 weeks after that date. Some go lost. I don't know why, it just happens.

Date Posted: 6/23/2017 1:38 PM ET
Member Since: 2/28/2009
Posts: 852
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I do what Cheryl M. does as well, but not many of my books go to friends.So the statitistic is skewed towards people marking received only after I mail them the UPS tracking number and asking them to mark it received.  

Date Posted: 6/23/2017 1:54 PM ET
Member Since: 8/26/2008
Posts: 775
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Depends on what your PM said. Think given the current issues, I would send a PM  communicating that because of PBS issues a reply is required prior to shipping. If a reply is not recieved, then I would cancel.

I do not have an issue with having w/l books marked received perhaps because I provide the requester with the d/c number and set myself up for delivery notification. Upon delivery I advise the requester. 



Last Edited on: 6/23/17 3:06 PM ET - Total times edited: 1