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Asserting Yourself: A Practical Guide for Positive Change Author: |
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With this book, you'll build your own assertiveness program that will work for YOU. Start with requesting clarification or protesting a rip-off. The authors provide exercises to improve your self-esteem, to look and feel assertive, and to develop meaningful friendships. Soon you'll feel confident about standing up for your rights against unreasonable demands and put-downs.
The authors' celebrated "DESC scripts" present a practical four-step technique for handling interpersonal conflicts. _Asserting Yourself_ shows exactly how to effectively prepare and deliver persuasive messages that you can adapt in your own life.