Step 1: Boxer Jack finds Books and makes a Box offer
Jack places his cursor over Community on the main toolbar at the top of any page on the site, and clicks Box-O-Books in the menu that drops down.
He is taken to the Box-O-Books area. On this page:
Jack can search all Boxer bookshelves by title, author or ISBN in the first field
he can limit his search results by Large Print, binding type and genre
He can browse all Boxer books by genre in the Browse by Genre field (choose a genre from the dropdown menu, and select from subgenres that open to the right)
He can choose a specific Boxer by entering his or her first name or Nickname in the Boxers field
He can check out new Boxers' bookshelves from the links under the Boxer search field
He could also find a Boxer in the Forums (there is a Boxer icon on each Boxer's Forum Post)
Jack decides to check out Boxer Jill T.'s books (he met Jill in Chat earlier that day and she says she has suspense and mystery books):
Jack enters "Jill" (her first name) in the Boxers field
He clicks her name in the list to bring up her bookshelf.
This is what Jack sees:
He can see (on the upper right of the page) that Jill has never gotten any Boxer Feedback, and she has no Boxer Ratings.
This does not surprise him, because she told him she just joined.
Once Jill has sent a few Boxes, the Boxer Rating will let other Boxers know more about her Boxing
Jack doesn't have any ratings himself; this is his first Box
Jack chooses books he wants.
He can browse Jill's bookshelf using the buttons at the top of the page; he can
browse by genre or
search for a particular book or author, using the buttons at the top of the page
He clicks next to each book he wants
This adds the book to his Box on the right
He clicks the X next to any book in the Box to remove it
He finally comes up with 3 books he wants from Jill.
This is what Jack sees now:
Jack decides to offer this swap to Jill.
He clicks under his Box
This sends an email to Jill notifying her that she has been offered a Box-O-Books
Now Jack has to wait until Jill responds.
There is no time limit for a Boxer response to an offer
The books are not removed from either Boxer's bookshelf until the Box swap has been accepted on both sides
Jack looks at the swap in his Pending Boxes list in his Box-O-Books area
He clicks the Pending tab on the Box-O-Books area page to see the list
and then clicks Jill's (or his own) name to see the swap details.
This is what Jack sees in his Pending Swap details:
He can see from the Details that Jill has no Requestor Conditions
If she had asked for books from a house with no pets, he would click now; Jack raises chinchillas
If he were to click Decline, this would cancel the offer, and Jill would get an email telling her the Box-O-Books swap had been DECLINED
Step 2. Jill gets a Box-O-Books offer and responds.
Jill gets an email in her inbox saying "OFFER: a Box-O-Books has been offered to you..."
She clicks the link in the email to take her to the Box-O-Books area
She sees Jack's Box offer:
She could click if she wanted to send him a Personal Message
She could also click this would cancel the swap completely, and send Jack an email from PBS saying the offer had been DECLINED
But she wants to Box!
First she checks: Jack has no Requestor Conditions listed (if he had she could click to view them)
"Good!" she thinks (Jill has pet ferrets, and doesn't send books to members who declare animal allergies in their Requestor Conditions)
She clicks under her empty box to go to Jack's bookshelf.
This is what Jill sees now:
She clicks next to books that she wants
She doesn't have to "match" book-for-book, but this is the norm
It is customary to give two bound (paperback or hardcover) books for an audiobook you request
Many Boxers decide to do "uneven" Boxes (one Boxer sends more books than the other); this is arranged in Personal Messages
She chooses 3 books though, to match Jack's 3 books
She notices that Jack has put Digital Fortress into his Box although it is also on his bookshelf and wonders about that
This is what Jill sees when she is done choosing books:
this sends an email to Jack letting him know she has updated the Box-O-Books swap
Now she has to wait for him to respond: there is no time limit for this
The books in both Boxes still appear available on both Jack's and Jill's bookshelves
they also appear available to other Boxers
Jill goes back to Box-O-Books area and clicks the Pending Boxes tab there
This is what she sees:
She clicks and types a message:
"Hey, did you know you already have Digital Fortress on your bookshelf?!?! You just ordered it again from me!"
She sends the PM
Now she waits for Jack's response.
Step 3: Boxer Negotiation/Adjustment
Jack gets the email telling him that the Box-O-Books has been UPDATED
He also gets the PM from Jill in his Message Center (under My Account) and reads it
He goes to his real bookshelf and looks at his "PBS Books". There is Digital Fortress!
"Wow, I must be losing my marbles," he thinks.
He replies to Jill's PM "I'm sorry, I will remove that book"
He goes to his Box-O-Books area and clicks the Pending Boxes tab
He clicks the X beside Digital Fortress in his Box to remove it doing this sends an email to Jill telling her the Box has been UPDATED
If he was feeling generous (and if he had more books!) he could put some more books in Jill's box, offering them to her, by clicking under her Box ("Books Jill Wants")
He could also remove a book from Jill's Box by clicking the X next to it this would also send an UPDATE email to Jill
He might do this if he had gotten a for-credit request for one of the books she had chosen and wanted to send it out for credit this would be perfectly okay--until a Box swapis accepted on both sides, it is each Boxer's choice how to swap a particular book (for credit or in a Box swap), or
He might do this if he had found out that his copy of one of the books she had requested was damaged (all books in Box-O-Books swaps come from regular PBS bookshelves, and have to meet PBS criteria for swappability)
This is what Jack sees when he is done:
Jill gets the UPDATE email and Jack's PM
She goes to her Box-O-Books area and clicks the Pending Boxes tab
She clicks Jack's name to go to the swap details
She clicks the X beside the book "A Painted House" to remove it from her Box this sends an UPDATE email to Jack
Jill waits for Jack's response
Step 4: Jack and Jill agree on a swap.
Jack gets the UPDATE email, and goes to the Box-O-Books area
He goes to the details of the swap with Jill
this sends an OFFER ACCEPTED email to Jill
If he had clicked Decline, this would have canceled the Box swap completely
He waits for Jill's response
Jill gets the ACCEPTED email
She goes to the details of the swap with Jack
This is what she sees:
this sends an ACCEPTED email to Jack
it also removes all the books from both Boxers' bookshelves
it also removes the option to remove or add books to the Boxes
Jack gets the ACCEPTED email
He goes to the Box-O-Books swap with Jill
This is what he sees:
The Print Address button has appeared, and the Boxer Feedback has been enabled.
Now both Boxers can print the address and mail their Boxes
there is no deadline to do this, although it is customary to mail Box swaps within a week of both sides having accepted.
Step 5: Printing and Mailing
Jack, who initiated the swap, clicks this sends a UPDATE: PRINTED email to Jill
The Box Label Settings page comes up
He chooses not to use PBS Printable Postage
He scrolls down and clicks Print wrapper Now
This downloads a .pdf file with Jill's address to his hard drive, which he can print
this also removes the Decline Offer button from Jill's view; Jill can no longer cancel the swap
This is what Jack sees now on the pending swap:
Note that Jack can still click
He might do this if he spills water or otherwise damages the books while packaging them
there is no way to remove books from the boxes now that the swap has been accepted on both sides
If only one book is damaged, he can cancel the whole swap (and start again) or tell Jill in a PM that this happened, and she can send one fewer book in the Box he has asked for
He might do this if Jill tells him she can't send the Box he wants after all (if her ferrets chew up her books before she packages them, for example)
He might do this if he decides he doesn't want this swap after all
Jill has not even printed Jack's address yet, and cannot have mailed the box to him, so he can cancel now, and this would be okay
Jill cannot click anymore
this is because Jack has printed Jill's address, and now can mail the books
When an address has been printed by one Boxer, the other cannot cancel the swap.
Jack is on his way out to the Post Office, so he clicks
he wraps his Box and takes it to the PO
multiple-book shipments will usually need to be mailed from the PO due to USPS regulations regarding stamped packages weighing more than thirteen ounces.
Now this is what Jack sees:
All that remains is for Jill to print Jack's address the same way and mark her box mailed also
Jill gets the UPDATED: PRINTED, MAILED emails and goes to the Box swap with Jack
She also clicks
this sends an UPDATE: PRINTED email to Jack
this also removes Jack's button; he can no longer cancel this swap
She will be mailing on her way out the next morning, so she clicks this sends an UPDATED: MAILED email to Jack
Now all they have to do is wait for the Boxes to arrive and mark them received.
Step 6: Marking a Box-O-Books Received
Jill gets Jack's shipment first
She opens the box and finds that all the books are in good PBS-swappable condition, and that they are the correct books.
She goes to her Box-O-Books area, to the pending swap with Jack
This is what she sees:
She clicks to place a checkmark in the box next to "Add Books to my TBR Pile"
Then she clicks this sends a BOX RECEIVED email to Jack
Then she clicks and writes him a thank-you message:
"Thanks for the books! They got here so fast, and they look great! You packaged them very well. Thanks for using a bubble-mailer. The books were really protected from the rainstorm today. All my other mail is wet!"
Then she adds a P.S. "My ferrets are very interested in the bubble mailer. Do you have animals?"
Then she clicks in the Boxer Rating area and chooses "Positive" and types her message:
"Great swapper! The books arrived fast, well packaged, and they are in great shape."
She reviews her message to be sure this says exactly what she wants to say
Boxer Feedback can't be amended once it is submitted, so be sure that you have chosen Positive/Neutral/Negative appropriately, and that your comments say what you mean to say.
Jack will be able to add a response to her Boxer Feedback about this swap.
The End: Jill sits down with a cup of tea to read Angels and Demons