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Topic: 2 mysteries

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Subject: 2 mysteries
Date Posted: 4/16/2009 9:34 PM ET
Member Since: 2/19/2009
Posts: 8,950
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Hi.  I posted a book, which was requested, then the request was cancelled a little while later by the requestor.  Then some time after that the book was requested again and I sent it, using the computerized postage.  So I got the instant credit, according to an email message I received from PBS.  But I happened to look in my transaction archive and it doesn't register that I sent the book, only that it was cancelled.  So can I assume that I got the credit, or not?

2nd mystery: I got a book that I didn't request on PBS.  I'm also on another bookswapping site, where I requested another book in the same series and which is supposed to be sent tomorrow.  It's not coming from the same person who sent this one.  Not even in the same state.

Date Posted: 4/16/2009 9:56 PM ET
Member Since: 1/29/2006
Posts: 54,837
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Hi Nora,

#1 - The 2nd transaction won't show up in your TA until it is complete.  At the moment it should still be on your Books I've Mailed tab on your Account page.

#2 - I received a book I didn't request!   Try this Help Center section. 

ETA:  For the credit you are unsure about, you can check your Credit Registry to be certain you got it.  The link to your CR is under your My Account tab.

Last Edited on: 4/16/09 9:56 PM ET - Total times edited: 1