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1000 results returned
Raving Fans : A Revolutionary Approach To Customer Service
Raving Fans : A Revolutionary Approach To Customer Service
Author: Ken Blanchard, Sheldon Bowles
ISBN-13: 9780688123161 - ISBN-10: 0688123163
  • Currently 4/5 Stars.
 55

Book Type: Hardcover
Publication Date:

Hey, I'm the Customer : Front Line Tips for Providing Superior Customer Service
Hey, I'm the Customer : Front Line Tips for Providing Superior Customer Service
Author: Ron Willingham
ISBN-13: 9780133881585 - ISBN-10: 013388158X
  • Currently 2.4/5 Stars.
 4

Book Type: Paperback
Publication Date:
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Author: Leonard L. Berry
ISBN-13: 9780684845111 - ISBN-10: 0684845113
  • Currently 4/5 Stars.
 2

Book Type: Hardcover
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Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser
Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser
Author: Jagdish N. Sheth, Andrew Sobel
ISBN-13: 9780684870304 - ISBN-10: 0684870304
  • Currently 3.5/5 Stars.
 1

Book Type: Paperback
Publication Date:
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How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
Author: Jeffrey J. Fox
ISBN-13: 9780786865956 - ISBN-10: 0786865954
  • Currently 3.4/5 Stars.
 15

Book Type: Hardcover
Publication Date:

Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
Author: Stephen C. Lundin, Harry Paul, John Christensen, Philip Strand
ISBN-13: 9780786868681 - ISBN-10: 0786868686
  • Currently 3.9/5 Stars.
 19

Book Type: Hardcover
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The SERVICE PROFIT CHAIN
The SERVICE PROFIT CHAIN
Author: James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
ISBN-13: 9780684832562 - ISBN-10: 0684832569
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Book Type: Hardcover
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Retail Price: $32.50
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Hug Your Customers : The Proven Way to Personalize Sales and Achieve Astounding Results
Hug Your Customers : The Proven Way to Personalize Sales and Achieve Astounding Results
Author: Jack Mitchell
ISBN-13: 9781401300340 - ISBN-10: 1401300340
  • Currently 4/5 Stars.
 2

Book Type: Hardcover
Publication Date:

Jeffrey Gitomer's Little Red Book of Sales Answers
Jeffrey Gitomer's Little Red Book of Sales Answers
Author: Jeffrey Gitomer
ISBN-13: 9780131735361 - ISBN-10: 0131735365
  • Currently 4.3/5 Stars.
 3

Book Type: Hardcover
Publication Date:

Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Author: Quint Studer
ISBN-13: 9780974998602 - ISBN-10: 0974998605
  ?

Book Type: Paperback
Publication Date:

The Ultimate Question: Driving Good Profits and True Growth
The Ultimate Question: Driving Good Profits and True Growth
Author: Fred Reichheld
ISBN-13: 9781591397830 - ISBN-10: 1591397839
  • Currently 3.8/5 Stars.
 5

Book Type: Hardcover
Publication Date:

Best Practices : Building Your Business with Customer-Focused Solutions
Best Practices : Building Your Business with Customer-Focused Solutions
Author: Arthur Andersen, Charles Ketteman, Robert Heibeler, Thomas B. Kelly
ISBN-13: 9780684848044 - ISBN-10: 068484804X
  ?

Book Type: Paperback
Publication Date:
The Market's bargain prices are even better for Paperbackswap club members!
Retail Price: $16.95
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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
Author: Michael Treacy, Fred Wiersema
ISBN-13: 9780201407198 - ISBN-10: 0201407191
  • Currently 3.8/5 Stars.
 4

Book Type: Paperback
Publication Date:

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Ron Zemke, Kristin Anderson
ISBN-13: 9780814407653 - ISBN-10: 081440765X
  • Currently 4.2/5 Stars.
 5

Book Type: Paperback
Publication Date:

Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
Author: Carl Sewell, Paul B. Brown
ISBN-13: 9780385504454 - ISBN-10: 0385504454
  • Currently 3.3/5 Stars.
 2

Book Type: Paperback
Publication Date:

The Referral of a Lifetime
The Referral of a Lifetime
Author: Timothy L. Templeton, Lynda Rutledge Stephenson
ISBN-13: 9780966784510 - ISBN-10: 0966784510
  • Currently 4.7/5 Stars.
 5

Book Type: Paperback
Publication Date:

Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
Author: Robert Scoble, Shel Israel
ISBN-13: 9780471747192 - ISBN-10: 047174719X
  • Currently 3.2/5 Stars.
 3

Book Type: Hardcover
Publication Date:

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
Author: Emily Yellin
ISBN-13: 9781416546894 - ISBN-10: 1416546898
  • Currently 4.5/5 Stars.
 3

Book Type: Hardcover
Publication Date:

Moments of Truth
Moments of Truth
Author: Jan Carlzon
ISBN-13: 9780060915803 - ISBN-10: 0060915803
  • Currently 3.9/5 Stars.
 7

Book Type: Paperback
Publication Date:

Delivering Knock Your Socks Off Service
Delivering Knock Your Socks Off Service
Author: Kristin Anderson, Ron Zemke
ISBN-13: 9780814479704 - ISBN-10: 0814479707
  • Currently 4/5 Stars.
 3

Book Type: Paperback
Publication Date:

Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer
Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer
Author: Carl Sewell
ISBN-13: 9780385415033 - ISBN-10: 0385415036
  • Currently 3.3/5 Stars.
 5

Book Type: Hardcover
Publication Date:

Customer Service for Dummies
Customer Service for Dummies
Author: Keith Bailey, Karen Leland
ISBN-13: 9781568843919 - ISBN-10: 1568843917
  • Currently 2.7/5 Stars.
 7

Book Type: Paperback
Publication Date:

How to Win Customers and Keep Them for Life
How to Win Customers and Keep Them for Life
Author: Michael Leboeuf
ISBN-13: 9780425114681 - ISBN-10: 0425114686
  • Currently 4.4/5 Stars.
 5

Book Type: Paperback
Publication Date:

Guerrilla Marketing in 30 Days
Guerrilla Marketing in 30 Days
Author: Jay Conrad Levinson, Al Lautenslager
ISBN-13: 9781932531299 - ISBN-10: 1932531297
  • Currently 3/5 Stars.
 1

Book Type: Paperback
Publication Date:

Satisfaction : How Every Great Company Listens to the Voice of the Customer
Satisfaction : How Every Great Company Listens to the Voice of the Customer
Author: Chris Denove, James Power
ISBN-13: 9781591841098 - ISBN-10: 1591841097
  • Currently 3.3/5 Stars.
 2

Book Type: Hardcover
Publication Date:
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