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Topic: Is this ethical?

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Subject: Is this ethical?
Date Posted: 10/9/2007 1:38 PM ET
Member Since: 8/18/2006
Posts: 84
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I received a book in the mail today.  It was an oversized hardcover book that I wanted for my permanent collection.  The book was too big to fit in my mailbox, so my (lame butt) mailman decided to fold the book in half and squeeze it in there.  I'm so miffed - since  the cover is damaged.  The cover is broken in 2, though still attached together due to the paper over the cover - if that makes any sense.  But it means the book isn't postable.

I put this book on my wish list about a year ago.  I was number 2 on the wish list.  The wishlist is now 9 people long.  If I put myself back on the wishlist - I will be person #10.

I was thinking - what if i buddy the sender a credit, and then let the book go lost in the mail.  I would get back to positiion #1 on the wish list, and the sender still gets his credit.  Is this sleazy? 

Any better ideas on how to do this?


Date Posted: 10/9/2007 1:47 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Mark the book RWAP and then Damaged by USPS. If you mark the book properly, I'm sure you'll be returned to #1 in the WL line if you ask. (You can send the request to R&R via the feedback link.) But not marking the book received and buddying the credit is not the way to handle this problem and as I understand it, it's against the PBS site rules.

I'd file a complaint to your postmaster as well. No package should be wedged into someone's mailbox in order to "make it fit". :P

Last Edited on: 10/9/07 1:47 PM ET - Total times edited: 1
Date Posted: 10/9/2007 3:19 PM ET
Member Since: 9/18/2005
Posts: 7,024
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Nancy, so sorry this has happened to you, but I don't think it's right to ask for your spot back in line.  I'm sure we've all wanted this (or needed it) at one point in time or another.  But I also know there are some who would abuse this privilege if allowed to have it.  If R&R gave credits back to people simply because they provided a reason that seemed plausible, they would be handing out credits left and right.  Same can be said about getting the place back in line for WL'd books.  I wouldn't think they would want to intervene in this type of situation for fear of setting a precedent. 

Hope that makes sense.

Date Posted: 10/9/2007 4:09 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Mark it as recieved (you have to) with a problem then send feedback to R&R to ask to be put back on the list for it.

What sized book is it like a thin kids book ... I just cant seem to wrap my head around being able to break a hardcover in half.

Date Posted: 10/9/2007 4:33 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Amanda, R&R wouldn't give the credits back, but they are known to return people to their spot in the WL line when a WL transaction goes bad. I would imagine that abusing the ability to request return to the WL line would be noticed, since it is apparently done manually!

Last Edited on: 10/9/07 4:34 PM ET - Total times edited: 1
L. G. (L)
Date Posted: 10/9/2007 4:46 PM ET
Member Since: 9/5/2005
Posts: 12,412
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Jane has it right.  Mark it received with a problem, put it back on your WL  and have R&R put you back at #1.  I'd also complain to the PO.

Last Edited on: 10/9/07 4:46 PM ET - Total times edited: 1
Date Posted: 10/9/2007 4:56 PM ET
Member Since: 3/6/2006
Posts: 3,070
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Definitely complain to the p.o!!!  How rude!

Date Posted: 10/9/2007 5:11 PM ET
Member Since: 6/10/2007
Posts: 10,401
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Definitely take a picture for documentation.

I wonder how a person managed to bend the cover in half and not the entire book? How would just the front cover get bent?

Date Posted: 10/9/2007 8:06 PM ET
Member Since: 12/28/2005
Posts: 94
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I agree with Amanda S.  I don't think it's "right" to ask to be returned to your  place in the wish list.  The damage was caused by USPS and not by a PBS member.  You DID receive the book.  I think the problem should be taken up with the post office.  Everyone at PBS did their part.  If the fault was with PBS then I'd say you should get your spot back. 

Date Posted: 10/9/2007 8:17 PM ET
Member Since: 8/16/2007
Posts: 15,234
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IMHO it definitely would be "sleazy" to not mark the book as received because the USPS damaged the book. Follow the proper procedure of marking the book received, damaged by USPS and then ask R& R about returning you to the top of the WL. If they think it is within the spirit of the site, they will, if not, well you tried and you did it the right way instead of trying to work the system to give you what you want.

Date Posted: 10/9/2007 9:31 PM ET
Member Since: 12/23/2005
Posts: 3,067
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I understand your disappointment.  Definitely explain the situation to R&R and ask to be placed back at number 1.  I would hope that any of us would be given a second chance for our place back if something freaky happened to ruin the book.

Date Posted: 10/10/2007 1:23 AM ET
Member Since: 9/25/2007
Posts: 91
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Whatever you do, I hope you get returned to the top of the WL.  I know it's not PBS's fault, but it's not your fault either and I think you should get a break.

Date Posted: 10/10/2007 4:46 AM ET
Member Since: 2/24/2007
Posts: 6,447
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Sorry that happened! I would definitely make a complaint to the PO. As for the other part, while I really feel for you I think you need to mark it as recieved, damaged by PO and let it go. Put yourself back on the WL, post in your siggy that you are looking for that book(someone might post directly to your WL) and wait again. You do have the book and while it's damaged and not something to keep, you can still read it, then post it in the unpostables section of the Book Bazaar.

Date Posted: 10/10/2007 8:27 AM ET
Member Since: 5/27/2006
Posts: 200
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I ordered a book from Ebay, and paid good money for it.  When the hardback came in my mailbox, it was folded in half.  My mailman did the exact same thing.  This is the same guy that won't take mail from my mailbox.  I have to drive all the way to town to mail anything.

Date Posted: 10/10/2007 10:59 AM ET
Member Since: 10/6/2005
Posts: 11,062
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Kathi your spider REALLY freaks me out!

How on earth did someone manage to fold a hardcover book in half? That takes work! Your mailman must have very strong hands. Was it a very thin book?

Date Posted: 10/10/2007 4:00 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Dang, I'd like to see the biceps on these postal carriers that are folding hardcovers in half ... yikes!