Date Posted: 4/19/2009 1:25 PM ET
Member Since: 8/23/2007 Posts:
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Not sure what FDS means.
You look up the book you want in the search field. If it says Order This Book then you Order the book. You have to have a credit to order a book. If the book is not posted into the system it'll say Post This Book. You add those books to your WL if you want to wait in line for the book.
If a book is currently available to request, it will have on the listing.
If a book is currently unavailable, it will have on the listing.
There will also be a button on any unavailable book, to add it to your shopping cart if you can't wait for it!
When you have found a book you want:
Clickon the book listing.
If you are trying to order the book from a specific member's bookshelf: you will need to click the button ON THE BOOKSHELF (and nowhere else) in order to be sure the request goes to that member. If you have clicked the book cover on the bookshelf to read more about the book, use the back button on your browser to GO BACK to the member's bookshelf and click "Order This Book" there.
The Order a Book page will come up.
If there is a message telling you to confirm your email address from the link in your Welcome email, you need to do that first. If you did not get that email, or do not have it anymore, click the link on the message to have it re-sent to you. If you do not get the email, contact us.
Click if you want to browse the sender's bookshelf for other books to include with your request.
Add as many books as you wish (or add none) to your order from the member's bookshelf.
When you are done selecting books, click on the right
If you need to change the ship-to address, you will have this option here. You will need to have received 3 books from PBS before the option to select an alternate mailing address becomes available to you.
Click on the bottom right of the page. Do not refresh your page or click the button again while the button says Processing, or your request may go through twice!
You can relax and wait for the book to come to you. There aren't any more steps in the process for the requestor.
you have 1 hourbefore your request is submitted to the sender
If you want to cancel this request, you can do so by clicking on the request You can cancel ONLY up until the sender prints the address to send the book
If you want to contact this sender, click on the request to send a Personal Message if you do this, the 1-hr waiting period will be eliminated, and the book request will be submitted to the sender immediately.
You can expect your book to arrive in about a week.
MediaMail transit times are variable; USPS says to allow 2 weeks, but PBS allows nearly 4. The average transit time for all books at PBS (including those coming from military addresses outside the US and HI, AK, PR and GU) is 9 days, but most books will arrive much sooner than that.