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Topic: fds

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Subject: fds
Date Posted: 4/19/2009 1:21 PM ET
Member Since: 4/18/2009
Posts: 1
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how do i order a book


Date Posted: 4/19/2009 1:25 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Not sure what FDS means.

You look up the book you want in the search field.  If it says Order This Book then you Order the book.  You have to have a credit to order a book.  If the book is not posted into the system it'll say Post This Book.  You add those books to your WL if you want to wait in line for the book.

Date Posted: 4/19/2009 1:27 PM ET
Member Since: 12/21/2007
Posts: 1,642
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From the Help Center:


It is very easy to request a book from PBS! 

All you have to do is click on a book listing and PBS will do the rest.

PBS How To:  How to Request a Book

Basic Steps:

  • Find the book
    • See How to find books to request.
    • You will need 1 credit (for a bound book) or 2 credits (for an audiobook)
    • These credits are deducted when you submit the request.
  • Request the book
    • The request will appear on your Books I've Requested tab; you can check its status there by clicking
    • When the book is marked mailed to you, you will get an email notifying you of this and the request will move to your En Route to Me tab.
  • Mark the book received when it arrives
    • This is done from your My Account page (on the En Route to Me tab there)
    • The sender gets credit when you mark the book received.

Detailed information:

Before you request:

  • First, you need at least 1 credit. 
    • Each bound book (paperback, hardback) "costs" 1 credit; audiobooks "cost" 2.
    • The credit(s) for each book order will be deducted from your account balance at the time your book request is submitted.
    • If a book is currently available to request, it will have on the listing. 
    • If a book is currently unavailable, it will have on the listing. 
      • There will also be a button on any unavailable book, to add it to your shopping cart if you can't wait for it!

When you have found a book you want:

  • Click    on the book listing.   
If you are trying to order the book from a specific member's bookshelf:  you will need to click the button ON THE BOOKSHELF (and nowhere else) in order to be sure the request goes to that member. If you have clicked the book cover on the bookshelf to read more about the book, use the back button on your browser to GO BACK to the member's bookshelf and click "Order This Book" there.
  • The Order a Book page will come up.  
If there is a message telling you to confirm your email address from the link in your Welcome email, you need to do that first. If you did not get that email, or do not have it anymore, click the link on the message to have it re-sent to you.  If you do not get the email, contact us.
  • Click if you want to browse the sender's bookshelf for other books to include with your request.
    • Add as many books as you wish (or add none) to your order from the member's bookshelf.
  • When you are done selecting books, click on the right
    • If you need to change the ship-to address, you will have this option here.  You will need to have received 3 books from PBS before the option to select an alternate mailing address becomes available to you.
  • Click on the bottom right of the page. Do not refresh your page or click the button again while the button says Processing, or your request may go through twice!

That's it!

  • You can relax and wait for the book to come to you. There aren't any more steps in the process for the requestor. 
  • The sender has 5 days to respond to your book request.  Find out how to monitor your request from your account page.
  • Additional Notes:

    • you have 1 hour before your request is submitted to the sender
    • If you want to cancel this request, you can do so by clicking on the request
      You can cancel ONLY up until the sender prints the address to send the book
    • If you want to contact this sender, click  on the request to send a Personal Message 
      if you do this, the 1-hr waiting period will be eliminated, and the book request will be submitted to the sender immediately.
    • You can expect your book to arrive in about a week.
      • MediaMail transit times are variable; USPS says to allow 2 weeks, but PBS allows nearly 4.  The average transit time for all books at PBS (including those coming from military addresses outside the US and HI, AK, PR and GU) is 9 days, but most books will arrive much sooner than that.

    Date Posted: 4/19/2009 9:30 PM ET
    Member Since: 2/26/2006
    Posts: 35,126
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    I'm curious about fds too.

    Date Posted: 4/20/2009 1:34 AM ET
    Member Since: 2/19/2008
    Posts: 2,007
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    Since the account was only one day old when that was posted, maybe "First Day Swapper"?

    Date Posted: 4/20/2009 9:17 AM ET
    Member Since: 2/26/2006
    Posts: 35,126
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    Bernhard, I'm just gonna start PMing you directly when I have questions.  ;-)

    Date Posted: 4/20/2009 9:33 AM ET
    Member Since: 8/10/2005
    Posts: 4,607
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    Geez, and here I was thinking it was the feminine hygiene spray she was talking about. LOL Never heard that one before...is FDS on the PBS list? Maybe I'll just start making up my own acronyms....:D

    Cheryl (OTFWN)

    Date Posted: 4/20/2009 9:39 AM ET
    Member Since: 2/26/2006
    Posts: 35,126
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    LOL Cheryl.  That was one of my thoughts too.

    Date Posted: 4/20/2009 1:18 PM ET
    Member Since: 4/11/2009
    Posts: 246
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    LOL  well you figure someone has to make up the acronyms for them to catch on.  Why shouldn't it be you  =)

    Date Posted: 4/20/2009 2:21 PM ET
    Member Since: 8/23/2007
    Posts: 26,510
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    "ooh you're a woman, an FDS woman"

    That's immediately what popped into my head. 

    I wonder where the OP went. 

    Date Posted: 4/20/2009 4:18 PM ET
    Member Since: 6/9/2008
    Posts: 12
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    I'm assuming they just typed in random letters because they didn't know what to put for a title.

    Date Posted: 4/20/2009 8:52 PM ET
    Member Since: 10/23/2005
    Posts: 7,719
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    I think so too, Chris, but maye not so random, it is actually the home keys on the left side of the keyboard, minus the pinkie.

    Geri (geejay) -
    Date Posted: 4/21/2009 5:12 PM ET
    Member Since: 9/2/2008
    Posts: 9,094
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    Whoops, wrong key!

    Last Edited on: 4/21/09 5:13 PM ET - Total times edited: 1