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Hey, I'm the Customer : Front Line Tips for Providing Superior Customer Service
Hey I'm the Customer Front Line Tips for Providing Superior Customer Service
Author: Ron Willingham
In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.
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ISBN-13: 9780133881585
ISBN-10: 013388158X
Publication Date: 7/24/1992
Pages: 224
Rating:
  • Currently 2.2/5 Stars.
 5
2.2 stars, based on 5 ratings
Publisher: Prentice Hall Press
Book Type: Paperback
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 reviewed Hey, I'm the Customer : Front Line Tips for Providing Superior Customer Service on + 183 more book reviews
This is an easy, fun read. It is filled with the basics of outstanding customer service. If you are new to the service industry, please read this book! Your customers will be glad you did!


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